As the first point of welcome to The Caledonian Edinburgh, our Door Person sets the tone for an exceptional guest experience. We are seeking a Door Person to deliver a warm, polished arrival and departure experience within our iconic luxury hotel.
The Person:
- Naturally welcoming, professional and guest-focused
- Well-presented with a confident and approachable manner
- Proactive and attentive to guest needs and detail
- Calm, organised and able to multitask effectively
- Flexible and adaptable to support wider hotel operations.
The Role:
- Provide a refined first and last impression for every guest
- Anticipate guest needs and deliver personalised service
- Support VIP arrivals and guests with special requirements
- Represent the hotel’s luxury standards from arrival to departure
- Work closely with the Concierge and Front of House team.
Key Responsibilities:
- Welcome and bid farewell to guests in a timely, polished manner
- Assist with guest requests and local recommendations
- Communicate guest feedback and requests to relevant teams
- Maintain awareness of VIP guests and daily hotel activity
- Adhere to all security, safety and service procedures.
The Benefits:
- Hourly Rate of £12.71
- Free and healthy meals when on duty.
- 50% off our Food & Beverage Venues – The Court & Caley Bar
- Discounted use of Leisure Facilities
- Go Hilton Team Member Travel Program, offering discounted room nights at all Hilton branded properties worldwide, starting at £45 per night
- Opportunities for your personal development within the Hotel Group Brand Portfolio
- Fully funded apprenticeships – T&Cs apply
- 28 Days of Annual Leave, increasing with long service
- Pension enrolment
- We can coach, train and develop you to help find your passion - whether it is exploring your first role or your next step in the exciting world of hospitality!
Why Join Us
At The Caledonian Edinburgh, you’ll be part of a team that values excellence, craftsmanship and genuine hospitality. With Klarent Hospitality, your career is supported by investment in people, diversity and long-term growth.
Begin your journey with one of Edinburgh’s most iconic hotels.
Learn more: www.klarenthospitality.com/careers
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Door Person employer: Klarent Hospitality Limited
Klarent Hospitality is an excellent employer that fosters a dynamic and supportive work environment, perfect for those looking to thrive in the fast-paced hospitality industry. With flexible shifts and a strong emphasis on teamwork, employees enjoy opportunities for personal and professional growth while contributing to a well-organised and efficient operation. Join us to be part of a team that values reliability and offers a pathway to advancement within our vibrant hotel group.
Contact Details:
Klarent Hospitality Limited Recruitment Team
