At a Glance
- Tasks: Welcome guests, manage queries, and ensure a fun, safe environment at our Health Club.
- Company: Join Klarent Hospitality, a leader in the hospitality industry with a focus on people and growth.
- Benefits: Enjoy discounts, free leisure club access, and amazing opportunities for learning and progression.
- Why this job: Be part of a vibrant team that values positivity and customer service in a fast-paced setting.
- Qualifications: A friendly attitude, enthusiasm for health and fitness, and teamwork skills are essential.
- Other info: Flexible shifts with evening and weekend work; great for students looking to gain experience.
The predicted salary is between 24000 - 36000 Β£ per year.
We have an exciting opportunity for a Leisure Operative to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you!
The Person:
- Positive and friendly attitude β someone who can make our guests smile
- Team Player
- Enthusiastic about Health and Fitness
- Deliver exceptional customer service to our guests
The Role:
- Welcoming members and guests to the Health Club at reception
- Managing guest queries efficiently
- Assisting guests on the gym floor, supervising the swimming pool and general cleaning of the facilities
- Compliant to Health and Safety standards, COSHH and statutory legal obligations
- The role will require evening & weekend work and shifts will vary depending on the level of business.
The Benefits:
- Amazing discounts on food, drink and accommodation throughout the group
- Huge opportunities for Learning, Development and Progression
- Excellent rates for friends and family
- Employee Assistance Program
- Free use of the Leisure Club where applicable
- Long Service Awards
- Recognition Awards
- Refer a Friend Bonus
- Annual Social Events
- Free Parking where applicable
- Staff Meals on duty
- Uniform provided
This Hotel is proudly managed by Klarent Hospitality. We pride ourselves on Inspiring Leadership, Respect for our People, Commitment to Diversity & Inclusion and Encouraging Friendly Work Environments. Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.
Leisure Operative in Dartford employer: Klarent Hospitality Limited
Contact Detail:
Klarent Hospitality Limited Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Leisure Operative in Dartford
β¨Tip Number 1
Get to know the company culture! Before your interview, check out Klarent Hospitality's website and social media. Understanding their values will help you connect with the team and show that you're a great fit.
β¨Tip Number 2
Practice your customer service skills! As a Leisure Operative, you'll be interacting with guests all the time. Think of examples from your past experiences where you've gone above and beyond to make someone smile.
β¨Tip Number 3
Be ready for those tricky questions! Prepare answers for common interview questions, especially around teamwork and handling difficult situations. We want to see how you shine under pressure!
β¨Tip Number 4
Donβt forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, itβs a nice touch!
We think you need these skills to ace Leisure Operative in Dartford
Some tips for your application π«‘
Show Your Personality: When writing your application, let your positive and friendly attitude shine through! We want to see the real you, so donβt be afraid to inject a bit of personality into your cover letter.
Tailor Your Application: Make sure to tailor your CV and cover letter to highlight your enthusiasm for health and fitness. Mention any relevant experience that showcases your ability to deliver exceptional customer service, as this is key for us!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the Leisure Operative role.
Apply Through Our Website: Donβt forget to apply through our website! Itβs the best way for us to receive your application and ensures youβre considered for this exciting opportunity with Klarent Hospitality.
How to prepare for a job interview at Klarent Hospitality Limited
β¨Show Your Enthusiasm
Make sure to express your passion for health and fitness during the interview. Share any personal experiences or stories that highlight your enthusiasm for the industry, as this will resonate well with the interviewers.
β¨Demonstrate Team Spirit
Since being a team player is crucial for this role, prepare examples of how you've successfully worked in teams before. Think about times when you supported colleagues or contributed to a positive team environment.
β¨Know Your Health and Safety Basics
Brush up on basic health and safety standards relevant to leisure facilities. Being able to discuss COSHH and other legal obligations confidently will show that you're serious about compliance and guest safety.
β¨Prepare for Customer Service Scenarios
Anticipate questions about handling guest queries and complaints. Prepare specific examples of how you've provided exceptional customer service in the past, as this is key to excelling in the role.