Health Club Guest Experience Lead in Dartford

Health Club Guest Experience Lead in Dartford

Dartford Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Welcome guests, manage queries, and ensure health and safety compliance.
  • Company: Exciting hospitality organisation focused on health and fitness.
  • Benefits: Discounts, development opportunities, and free access to leisure facilities.
  • Why this job: Join a dynamic team and promote health and fitness in a fun environment.
  • Qualifications: Enthusiasm for health and fitness with exceptional customer service skills.

The predicted salary is between 24000 - 36000 £ per year.

A hospitality organization is looking for a Leisure Operative in Dartford. The role includes welcoming guests, managing queries, and ensuring health and safety compliance.

Candidates should be enthusiastic about health and fitness and possess exceptional customer service skills. This is an exciting opportunity to work in a dynamic team, with flexible evening and weekend shifts.

Benefits include discounts, development opportunities, and free access to leisure facilities.

Health Club Guest Experience Lead in Dartford employer: Klarent Hospitality Limited

Join our vibrant hospitality organisation in Dartford as a Health Club Guest Experience Lead, where we prioritise a supportive work culture that values your enthusiasm for health and fitness. Enjoy flexible working hours, comprehensive development opportunities, and exclusive discounts, all while being part of a dynamic team dedicated to providing exceptional guest experiences. With free access to our leisure facilities, this role offers a rewarding environment for those passionate about customer service and well-being.
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Contact Detail:

Klarent Hospitality Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Health Club Guest Experience Lead in Dartford

✨Tip Number 1

Get to know the company culture! Before your interview, do a bit of research on the hospitality organisation. Understanding their values and how they treat their guests can give you a leg up when discussing your fit for the role.

✨Tip Number 2

Show off your enthusiasm! When you're chatting with potential employers, let your passion for health and fitness shine through. Share personal stories or experiences that highlight your commitment to customer service and guest satisfaction.

✨Tip Number 3

Practice makes perfect! Get a friend to do a mock interview with you. This will help you feel more confident and prepared to tackle those tricky questions about managing queries and ensuring health and safety compliance.

✨Tip Number 4

Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're serious about joining our dynamic team. Don't miss out on this exciting opportunity!

We think you need these skills to ace Health Club Guest Experience Lead in Dartford

Customer Service Skills
Health and Safety Compliance
Guest Management
Enthusiasm for Health and Fitness
Communication Skills
Teamwork
Problem-Solving Skills
Flexibility

Some tips for your application 🫡

Show Your Enthusiasm: When writing your application, let your passion for health and fitness shine through. We want to see that you're genuinely excited about the role and how you can contribute to our team.

Highlight Customer Service Skills: Make sure to emphasise your exceptional customer service skills in your application. Share specific examples of how you've gone above and beyond for guests in previous roles, as this is key for us.

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Leisure Operative role. Mention how your experiences align with the job description and what makes you a great fit for our dynamic team.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.

How to prepare for a job interview at Klarent Hospitality Limited

✨Know Your Stuff About Health and Fitness

Make sure you brush up on your knowledge of health and fitness trends. Being able to discuss popular workouts or wellness tips can show your enthusiasm for the industry and help you connect with the interviewers.

✨Show Off Your Customer Service Skills

Prepare examples from your past experiences where you provided exceptional customer service. Think about times when you went above and beyond to help a guest, as this will demonstrate your commitment to creating a positive experience.

✨Be Ready for Scenario Questions

Expect questions that put you in hypothetical situations, like handling a difficult guest or managing a safety concern. Practise your responses to these scenarios so you can showcase your problem-solving skills and ability to stay calm under pressure.

✨Ask Thoughtful Questions

At the end of the interview, have a few questions ready about the team dynamics or the specific responsibilities of the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.

Health Club Guest Experience Lead in Dartford
Klarent Hospitality Limited
Location: Dartford

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