At a Glance
- Tasks: Deliver top-notch customer service and manage late check-ins with a friendly approach.
- Company: Join a vibrant hospitality team that values energy and enthusiasm.
- Benefits: Enjoy discounts on food, drinks, and accommodation plus free leisure club access.
- Other info: Great opportunities for social events and career growth await you!
- Why this job: Be part of an exciting environment where every night brings new experiences.
- Qualifications: Previous receptionist experience and strong communication skills are a must.
The predicted salary is between 12 - 15 £ per hour.
We have an exciting opportunity for a Night Receptionist to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you!
The Person
- Previous experience in a receptionist or front‑of‑house role (hotel experience preferred)
- Ability to work independently and in a team
- Confident communicator
- Strong attention to detail and the ability to multi‑task
- Confident using booking systems and Microsoft Office platforms
The Role
- To be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach.
- Welcome and check‑in late arrivals with warmth and efficiency.
- Handle guest enquiries and issues promptly and professionally.
- Complete nightly audit procedures and prepare reports for management.
The Benefits
- Amazing discounts on food, drink and accommodation throughout the group.
- Excellent rates for friends and family.
- Employee Assistance Program.
- Free use of the Leisure Club where applicable.
- Annual Social Events.
- Free Parking where applicable.
- Staff Meals on duty.
- Uniform provided.
Casual Night Receptionist in Chilworth employer: Klarent Hospitality Limited
Join our vibrant hospitality team as a Casual Night Receptionist, where you'll enjoy a supportive work culture that values customer service excellence and teamwork. With fantastic benefits like discounts on food and accommodation, free use of the Leisure Club, and opportunities for social events, we prioritise employee well-being and growth in a fast-paced environment. This role not only offers a chance to shine in front-of-house operations but also provides a pathway to develop your skills in the exciting world of hospitality.
Contact Details:
Klarent Hospitality Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Casual Night Receptionist in Chilworth
✨Tip Number 1
Make sure to research the company and its values before your interview. We want to see that you’re genuinely interested in joining our team and that you understand what we stand for in the hospitality industry.
✨Tip Number 2
Practice your communication skills! As a Night Receptionist, you'll be the face of our establishment during late hours. We recommend role-playing common scenarios with a friend to boost your confidence and ensure you can handle guest enquiries like a pro.
✨Tip Number 3
Show off your attention to detail during the interview. Bring examples of how you've successfully managed multiple tasks in previous roles. We love candidates who can juggle responsibilities while keeping everything running smoothly!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re keen on being part of our dynamic team right from the start.
We think you need these skills to ace Casual Night Receptionist in Chilworth
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight any previous experience you have in receptionist or front-of-house roles, especially in hotels. We want to see how your background makes you a great fit for our dynamic team!
Be Yourself:When writing your application, let your personality shine through! We’re looking for confident communicators who can connect with guests, so don’t be afraid to show us who you are.
Attention to Detail is Key:Since the role involves handling guest enquiries and completing nightly audits, make sure your application is free from typos and errors. This shows us that you have the strong attention to detail we value.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at Klarent Hospitality Limited
✨Know Your Stuff
Before the interview, brush up on your knowledge of the hospitality industry and the specific role of a Night Receptionist. Familiarise yourself with common booking systems and Microsoft Office tools, as these will likely come up in conversation.
✨Show Off Your People Skills
As a Night Receptionist, you'll be the face of the hotel during late hours. Prepare to demonstrate your confident communication skills by practising responses to common guest scenarios. Think about how you would handle enquiries or complaints to show you're customer-focused.
✨Highlight Your Attention to Detail
In this role, attention to detail is key. Be ready to discuss examples from your previous experience where your meticulous nature made a difference, whether it was in managing bookings or ensuring a smooth check-in process.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the hotel's culture, and what a typical night shift looks like. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
