Receptionist in Bristol

Receptionist in Bristol

Bristol Full-Time 20000 - 25000 £ / year (est.) No home office possible
Klarent Hospitality Limited

At a Glance

  • Tasks: Provide exceptional customer service and assist guests from Check-In to Check-Out.
  • Company: Join a dynamic hospitality team that values passion and teamwork.
  • Benefits: Enjoy discounts, learning opportunities, and free use of the Leisure Club.
  • Why this job: Make guests smile while thriving in a fast-paced, exciting environment.
  • Qualifications: Exceptional customer service skills and a willingness to learn.
  • Other info: Great career progression and fun annual social events await you!

The predicted salary is between 20000 - 25000 £ per year.

We have an exciting opportunity for a Receptionist to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you!

The Person

  • Passionate and willingness to learn
  • Exceptional customer service - someone who can make our guests smile
  • A true team player
  • A competent level of IT proficiency
  • The ability to work under pressure

The Role

  • As a receptionist, you will contribute to the cycle of the guest experience, providing excellent service from Check-In until Check-Out
  • Assist with guest queries in a timely and efficient manner
  • Demonstrate a knowledge of hotel room categories, room rate, packages and other general product knowledge
  • Maximise room occupancy and use up-selling techniques to promote hotel services and facilities
  • Ensuring a high level of compliance with hotel security, fire regulations and health and safety legislations

The Benefits

  • Amazing discounts on food, drink and accommodation throughout the group
  • Huge opportunities for Learning, Development and Progression
  • Excellent rates for friends and family
  • Employee Assistance Program
  • Free use of the Leisure Club where applicable
  • Long Service Awards
  • Recognition Awards
  • Refer a Friend Bonus
  • Annual Social Events
  • Free Parking where applicable
  • Staff Meals on duty
  • Uniform provided

Receptionist in Bristol employer: Klarent Hospitality Limited

Join our vibrant hospitality team as a Receptionist, where your passion for exceptional customer service will shine. With fantastic benefits including discounts on food and accommodation, opportunities for personal growth, and a supportive work culture, you'll thrive in an environment that values teamwork and employee recognition. Located in a dynamic setting, we offer a unique chance to be part of memorable guest experiences while enjoying perks like free leisure club access and annual social events.
Klarent Hospitality Limited

Contact Detail:

Klarent Hospitality Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Receptionist in Bristol

✨Tip Number 1

Get to know the company! Research their values and culture so you can show how you fit in. When you walk in for that interview, let your passion for hospitality shine through.

✨Tip Number 2

Practice makes perfect! Role-play common receptionist scenarios with a friend or family member. This will help you feel more confident when handling guest queries and showcasing your exceptional customer service skills.

✨Tip Number 3

Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional to reflect the high standards of the hotel.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!

We think you need these skills to ace Receptionist in Bristol

Exceptional Customer Service
Team Player
IT Proficiency
Ability to Work Under Pressure
Knowledge of Hotel Room Categories
Understanding of Room Rates and Packages
Up-Selling Techniques
Compliance with Security and Health Regulations

Some tips for your application 🫡

Show Your Passion: Let us see your enthusiasm for the hospitality industry! In your application, share why you love working with people and how you can make our guests smile. A little personality goes a long way!

Highlight Your Skills: Make sure to showcase your exceptional customer service skills and IT proficiency. We want to know how you've handled guest queries in the past and any experiences that demonstrate your ability to work under pressure.

Know Your Stuff: Familiarise yourself with hotel room categories, rates, and packages. Mentioning your knowledge in your application will show us you're ready to hit the ground running and contribute to the guest experience from day one.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!

How to prepare for a job interview at Klarent Hospitality Limited

✨Know Your Stuff

Familiarise yourself with the hotel’s services, room categories, and any current promotions. This knowledge will not only impress your interviewers but also show your genuine interest in the role.

✨Showcase Your Customer Service Skills

Prepare examples of how you've provided exceptional customer service in the past. Think about situations where you turned a negative experience into a positive one, as this is key for a receptionist role.

✨Practice Under Pressure

Since the job involves working in a fast-paced environment, simulate pressure scenarios during your preparation. You could ask a friend to throw unexpected questions at you while you practice your responses.

✨Dress to Impress

First impressions matter! Dress smartly and professionally for your interview. It reflects your understanding of the hospitality industry and shows that you take the opportunity seriously.

Receptionist in Bristol
Klarent Hospitality Limited
Location: Bristol

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