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For Companies At a Glance
- Tasks: Provide exceptional customer service and assist guests from Check-In to Check-Out.
- Company: Join a vibrant hospitality team in a fast-paced environment.
- Benefits: Enjoy discounts, free meals, and access to leisure facilities.
- Other info: Dynamic role with opportunities for social events and career growth.
- Why this job: Be the friendly face that makes guests smile and enhances their experience.
- Qualifications: Passion for hospitality, strong customer service skills, and IT proficiency.
The predicted salary is between 10 - 12 £ per hour.
We have an exciting opportunity for a Casual Receptionist to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you!
The Person
- Passionate and willingness to learn
- Exceptional customer service - someone who can make our guests smile
- A true team player
- A competent level of IT proficiency
- The ability to work under pressure
The Role
- As a receptionist, you will contribute to the cycle of the guest experience, providing excellent service from Check-In until Check-Out
- Assist with guest queries in a timely and efficient manner
- Demonstrate a knowledge of hotel room categories, room rate, packages and other general product knowledge
- Maximise room occupancy and use up-selling techniques to promote hotel services and facilities
- Ensuring a high level of compliance with hotel security, fire regulations and health and safety legislations
The Benefits
- Amazing discounts on food, drink and accommodation throughout the group
- Excellent rates for friends and family
- Employee Assistance Program
- Free use of the Leisure Club where applicable
- Annual Social Events
- Free Parking where applicable
- Staff Meals on duty
- Uniform provided
Casual Receptionist in Bristol employer: Klarent Hospitality Limited
Contact Detail:
Klarent Hospitality Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Receptionist in Bristol
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the hotel and its services. This will help you answer questions confidently and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a receptionist and how you'd handle them. Being able to demonstrate your ability to make guests smile will set you apart from the competition.
✨Tip Number 3
Show off your IT skills! Make sure you're comfortable with common software used in hospitality. If you can talk about your tech proficiency during the interview, it’ll give you an edge, especially in a fast-paced environment.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it shows initiative and enthusiasm, which are key traits for a Casual Receptionist.
We think you need these skills to ace Casual Receptionist in Bristol
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the hospitality industry! In your application, share why you love working with people and how you can make our guests smile. A little personality goes a long way!
Highlight Your Skills: Make sure to mention your customer service experience and any IT skills you have. We want to know how you can handle guest queries efficiently and contribute to our team in a fast-paced environment.
Tailor Your Application: Don’t just send a generic application! Take the time to customise your CV and cover letter to reflect the specific requirements of the Casual Receptionist role. Show us that you understand what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Klarent Hospitality Limited
✨Know Your Stuff
Before the interview, brush up on your knowledge of hotel room categories, rates, and packages. This will not only show your enthusiasm for the role but also help you answer questions confidently.
✨Show Off Your People Skills
As a Casual Receptionist, exceptional customer service is key. Prepare examples of how you've made guests smile in previous roles or situations. This will demonstrate your passion for hospitality and your ability to connect with people.
✨Stay Cool Under Pressure
Interviews can be nerve-wracking, but remember that the role requires working under pressure. Practice answering common interview questions while simulating a busy environment to showcase your ability to handle stress.
✨Team Player Vibes
Highlight your teamwork skills during the interview. Share experiences where you collaborated effectively with others, as this role requires being a true team player. It’ll show that you’re ready to contribute positively to the dynamic team.