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- Tasks: Manage housekeeping operations and ensure top-notch guest experiences.
- Company: Klarent Hospitality operates branded hotels across the UK and Ireland, focusing on talent development.
- Benefits: Enjoy cash incentives, free meals, discounted stays, and personal development opportunities.
- Other info: Flexible shifts available; perfect for students looking to gain experience.
- Why this job: Join a supportive team that values hard work and offers growth in a vibrant hospitality environment.
- Qualifications: Passionate, positive, and eager to learn with good communication skills.
The predicted salary is between 24000 - 36000 £ per year.
Would you like to work for a company that offers:
- £250, up to £1000 cash incentives when referring a friend to join our team – T&C’s apply
- Long service recognition cash bonus and free overnight hotel stays for services from 2 years and up
Team benefits include:
- Meals provided on shift
- Sales incentives and rewards
- Discounted / free use of leisure facilities – “Hotel specific”
- Free hotel parking – “Hotel specific”
- Discounted stays at our hotels or free stays as rewards and recognition
- Opportunities for personal development within the Hotel Group Brand Portfolio
- Fully funded apprenticeships – T&C’s apply
- Annual holiday entitlements including Bank Holidays
- Option to buy additional holiday days
- Pension enrollment
Does this sound like you?
- Passionate and eager to learn
- Positive attitude, making guests smile
- Friendly and caring
- Enjoy working as part of a team
- Ambitious and hardworking
- Good communication skills and grooming standards
- Available to work mornings, afternoons/evenings, and weekends
- Committed to delivering exceptional customer experiences
Klarent Hospitality is recruiting an Assistant Accommodation Manager
We offer excellent growth and development opportunities and value our staff\’s hard work, commitment, and long service.
Klarent Hospitality operates branded hotels across the UK and Ireland, focusing on talent nurturing and strategic investment for growth.
The Role:
- Oversee departmental operations to deliver excellent guest care and team member experience
- Act as the department\’s face, communicating with the Front Desk
- Inspect guestrooms daily to ensure standards
- Ensure furnishings and equipment are clean and in good repair
- Assign duties to room attendants
- Monitor room status updates via the computer system (ONQ)
- Support team delegation of duties, room assignments, and rotas
- Be familiar with all Housekeeping procedures
- Report rooms needing service or maintenance issues
- Handle guest comments or complaints professionally
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Assistant Accommodation Manager employer: Klarent Hospitality Limited
Contact Detail:
Klarent Hospitality Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Accommodation Manager
✨Tip Number 1
Familiarise yourself with the specific operations of Klarent Hospitality. Understanding their brand values and customer service standards will help you demonstrate your alignment with their goals during any interviews.
✨Tip Number 2
Network with current or former employees of Klarent Hospitality. They can provide valuable insights into the company culture and expectations, which can give you an edge in your discussions.
✨Tip Number 3
Prepare to discuss your previous experience in hospitality, particularly in housekeeping or management roles. Be ready to share specific examples of how you've handled guest complaints or improved team performance.
✨Tip Number 4
Showcase your passion for customer service during any interactions with the hiring team. Highlighting your commitment to creating exceptional guest experiences will resonate well with their values.
We think you need these skills to ace Assistant Accommodation Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and management. Emphasise any previous roles where you oversaw operations or managed a team, as this will resonate with the responsibilities of an Assistant Accommodation Manager.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and teamwork. Mention specific examples of how you've positively impacted guest experiences in past roles, aligning your skills with the job description provided by Klarent Hospitality.
Highlight Relevant Skills: Focus on key skills such as communication, organisation, and problem-solving in your application. These are crucial for the role, so provide examples of how you've demonstrated these abilities in previous positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in the hospitality industry.
How to prepare for a job interview at Klarent Hospitality Limited
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to create positive experiences for guests in previous roles.
✨Demonstrate Teamwork Skills
Since the role involves working closely with a team, be prepared to discuss your experience in collaborative environments. Highlight instances where you successfully worked with others to achieve common goals or resolve conflicts.
✨Familiarise Yourself with Housekeeping Procedures
Research and understand the key housekeeping procedures relevant to the role. Being knowledgeable about these processes will show your commitment to maintaining high standards and your readiness to take on responsibilities.
✨Prepare for Customer Service Scenarios
Anticipate questions related to handling guest complaints or comments. Prepare thoughtful responses that demonstrate your ability to remain calm under pressure and provide exceptional customer service.