Servicing Investigator - Complaints in Isle of Wight, Newport

To make electronics, you need chips, wafers, transistors, reticles, and... To make these, you must see, test and manufacture them at scale—faster and better than ever before. Whether you're early in your career or an experienced professional, you'll solve complex challenges, work alongside brilliant minds and help shape the future of technology.The vision of KLA’s global human resources organization is to become a leader and partner to operating leadership in support of the company’s efforts to achieve its strategic growth, customer and operating objectives through strategic talent management. Our mission is to enable the business, and leverage human resources to achieve short and long-term business objectives. Our primary areas of strategic focus include talent acquisition, individual and organizational assessment and development, performance management, inclusion and engagement, and rewards. The global HR organization includes HR business partners, learning and development, talent acquisition, compensation and benefits, employee communications, and HR system operations.Based out of Newport, the Employee Relations Investigator, UK and EU will report to the Global Head of Employee Relations Investigations and partner closely with the Global Employment Law Team. The Investigator will be an advocate of KLA’s culture and values and will be responsible for investigating any potential workplace issues that violate KLA’s policies, values and/or applicable laws or regulations. The Investigator is expected to conduct investigations in a fair, impartial, and thorough manner, including conducting employee and third-party interviews, document review and analysis, managing and working with outside law firms, drafting investigation reports and recommendations, and reporting out investigation findings at all levels within KLA, depending on the matter. Primary Responsibilities Conduct fair, thorough, and timely investigations into allegations of violations of KLA’s policies or local law and policies to ensure fair treatment of all employees.Initiate and complete all investigation steps, including document review, interviews, investigation reports, recommend remedial actions, and reporting out on investigation findings, trends, and related metrics. Manage and work with third party resources, such as digital forensics, investigation, and document review firms.Manage document reviews, including the collection, review, and analysis of relevant documents.Conduct employee training on KLA’s investigation process, including reporting channels and the importance of raising issues.Support the Global Employee Relations Center of Excellence on other projects, initiatives, and strategic opportunities as may arise from time-to-time.Skills and QualificationsDegree in Employee Relations, Human Resources or related fields.Fluent in English. Fluency in other French or Germany highly desirableFamiliarity with employment laws in UK and EU.Willingness to collaborate across teams, multiple regions and time zones, including international travel.Excellent communication, analytical, influencing and writing skills.strong ability and comfort in exercising independent judgment for obtaining results while managing legal risk.Occasional domestic and international travel, including to the United States, may be required as part of this roleWhat we will offer you?Our benefits package includes:Annual leave starting at 25 days (plus bank holidays), contributory pension scheme, cash health plan, cycle to work scheme, global bonus plan, share scheme, rewards scheme and life assurance.From electron and photon optics to machine learning and data analytics, we seek perfection at the most fundamental level of matter in the universe. To ensure a fair and consistent evaluation, the use of AI, recording tools or other technologies to generate, suggest or provide responses during interviews—whether virtual or in person—is not permitted unless explicitly approved in advance as part of a reasonable accommodation or invited by the interviewer. We offer a competitive, family friendly total rewards package. SummaryLocation: Newport, United KingdomType: Full time