At a Glance
- Tasks: Support and improve surface and mechanical metrology systems while enhancing service infrastructure.
- Company: Join KLA, a leader in semiconductor solutions with a collaborative and innovative culture.
- Benefits: Competitive salary, travel opportunities, and a dynamic work environment.
- Other info: Exciting career growth in a state-of-the-art facility with a focus on innovation.
- Why this job: Make an impact in cutting-edge technology and support global customers in the semiconductor industry.
- Qualifications: Experience in engineering and a passion for problem-solving in tech.
The predicted salary is between 45000 - 55000 £ per year.
Company Overview
The SPTS division of KLA, designs, manufactures and markets wafer processing solutions for the global semiconductor and related industries.
SPTS provides industry leading etch and deposition process technologies on a range of single wafer handling platforms.
End-market applications include micro-electromechanical systems (MEMS), advanced packaging, LED, high speed RF device IC’s and power semiconductors.
SPTS is part of KLA Corporation which develops industry-leading equipment and services that enable innovation throughout the electronics industry.
We provide advanced process control and process-enabling solutions for manufacturing wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays.
In close collaboration with leading customers across the globe, our expert teams of physicists, engineers, data scientists and problem-solvers design solutions that move the world forward.
Group/Division
The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support.
The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services.
Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.
Job Description/Preferred Qualifications
This role will be based in Celtic Lakes.
Our new 237,000-square-foot Newport facility provides additional production and customer collaboration spaces, including 25,000 square feet of R&D clean rooms, 35,000 square feet of state-of-the‑art manufacturing space and tool demo areas, all designed to support development of semiconductor process technologies across advanced packaging, power devices, microelectromechanical systems (MEMS), radio frequency (RF) and photonics sector technology!
The NPI reports through the KLA Service Organisation (KLAS) team headquartered in Milpitas, CA.
KLAS is our service organisation that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support.
The KLAS organisation partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services.
Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.
Primary Responsibility
As a Product Engineer (Sustaining & NPI), you will support a portfolio of surface and mechanical metrology systems, including Nano-indentation, Stylus Profilers, and Optical Profilers!
This role focuses on improving service infrastructure, supporting incremental product changes, and improving field execution across an established install base.
You will act as the Voice of Service, ensuring service strategies, tools, and processes scale optimally with evolving customer and product needs.
- Travel Domestic and international travel required ( Responsibilities
- Service Infrastructure & Strategy: Drive consistency and scalability of service models across shared platforms.
- Improve service workflows, tooling, calibration processes, and parts strategies.
- Incremental Product Support: Partner with engineering on product updates (hardware, software, features).
- Assess and implement impacts to serviceability, training, and spare parts.
- Product Support Plan (PSP) – Maintain and evolve PSPs using field data to refine cost, reliability, and PM strategies.
- Find opportunities for cross-product standardisation and simplification.
- Field & Customer Support: Support escalations and identify systemic issues across the install base.
- Translate field feedback into engineering improvements and service solutions.
- Training & Knowledge Scaling: Develop scalable training and documentation focused on shared infrastructure.
- Lead BKMs, troubleshooting flows, and knowledge systems.
- Install & Continuous Improvement: Support targeted installs and upgrades to validate and improve service processes.
- Drive continuous improvement through best practices and cross-team teamwork.
- Travel: Domestic and international travel required ( Preferred Qualifications
- Project Management Experience with demonstrable experience across multiple subject areas.
- High-Tech Capital Equipment experience in KLA Instruments or similar Semiconductor industry.
- Demonstrated experience with manufacturing control systems (ERP, PLM, etc.) and customer management systems (CRM).
- Comfortable with data analysis to research a problem and determine what data are required to answer specific questions and problems.
- MS Project and Visio experience.
What we will offer you?
KLA’s benefits package includes
- Annual leave starting at 25 days (plus bank holidays)
- contributory pension scheme
- cash health plan
- cycle to work scheme
- global bonus plan
- share scheme
- rewards scheme
- life assurance
- Minimum Qualifications
We offer a competitive, family friendly total rewards package.
We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer.
KLA is proud to be an equal opportunity employer.
We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Please contact us at talent. acquisition@kla. com or at +1-408-352-2808 to request accommodation.
For additional information, view the US Know Your Rights poster on the U. S. Equal Employment Opportunity Commission website.
We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.
KLA is proud to be an equal opportunity employer.
KLA is proud to be an Equal Opportunity Employer.
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Product Engineer (NPI) in Newport employer: KLA-Belgium
KLA is an exceptional employer, offering a dynamic and inclusive work culture in Newport, Wales, where innovation thrives. Employees benefit from a competitive rewards package, including generous annual leave, a contributory pension scheme, and opportunities for professional growth within a collaborative environment. With a commitment to diversity and flexible working arrangements, KLA empowers its team members to excel while contributing to cutting-edge advancements in the semiconductor industry.
StudySmarter Expert Advice🤫
We think this is how you could land Product Engineer (NPI) in Newport
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Product Engineer (NPI) role you’re after at KLA-Belgium.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at KLA-Belgium a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at KLA-Belgium.
✨Apply Through Company Websites
When you spot a role like Product Engineer (NPI) at KLA-Belgium, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Product Engineer (NPI) in Newport
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Product Engineer (NPI), it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at KLA-Belgium a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to KLA-Belgium specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at KLA-Belgium
✨Brush Up on Core Engineering Principles
Before heading into the interview with KLA-Belgium, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like KLA-Belgium want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
