At a Glance
- Tasks: Administer and support Jira & Confluence environments while enhancing Agile team processes.
- Company: K&K Talents, a leading international recruiting agency in Europe.
- Benefits: Full-time permanent role with competitive salary and growth opportunities.
- Other info: Work in a supportive environment with excellent career advancement potential.
- Why this job: Join a dynamic team and make a real impact on project management tools.
- Qualifications: Experience with Jira, Confluence, and strong troubleshooting skills.
The predicted salary is between 63000 - 77000 £ per year.
K&K Talents is an international recruiting agency that has been providing technical resources in the European region since 1993. This position is with one of our clients in the United Kingdom who is actively hiring candidates to expand their teams.
Employment type: Full Time Permanent
Responsibilities
- Jira & Confluence Administration Responsibilities
- Administer Jira Software, Jira Service Management (JSM), and Confluence environments.
- Configure and maintain projects, issue types, workflows, screens, field configurations, permissions, notification schemes, and security schemes.
- Create and manage Confluence spaces, templates, knowledge bases, and content governance.
- Manage user provisioning, groups, roles, and access permissions.
- Configure Scrum and Kanban boards, dashboards, filters, reports, and Advanced Roadmaps.
- Support Agile teams with Jira best practices and process improvements.
- Support & Operations Responsibilities
- Provide L2/L3 support for Jira, Confluence, and JSM platforms.
- Troubleshoot platform, workflow, permission, and integration issues.
- Monitor application health, performance, backups, and maintenance activities.
- Handle incident, service request, and enhancement activities within defined SLAs.
- Support user onboarding, training, and documentation.
- Work with JCMA and CCMA migration tools.
Note: Applicants for employment in the United Kingdom should possess work authorization which does not require sponsorship by the employer for a visa.
Application Maintenance & Support Engineer (Jira & Confluence) in Stevenage employer: K&K Talents
K&K Talents is an exceptional employer, offering a dynamic work environment in the heart of London, where innovation meets tradition in the insurance sector. With a strong focus on employee development and growth opportunities, we empower our team to lead transformative Guidewire programs while fostering a collaborative culture that values client engagement and expertise. Join us to be part of a forward-thinking company that champions your career in the thriving P&C and specialty insurance market.
