At a Glance
- Tasks: Provide expert advice on MDM/UEM platforms and manage B2B tool instances.
- Company: Join a leading international recruiting agency with a strong presence in Europe.
- Benefits: Full-time permanent role with competitive salary and growth opportunities.
- Other info: Dynamic work environment in London with potential for career advancement.
- Why this job: Be at the forefront of tech, solving real-world problems for enterprise customers.
- Qualifications: Experience with MDM/UEM platforms and strong problem-solving skills.
The predicted salary is between 50000 - 60000 € per year.
K&K Talents is an international recruiting agency that has been providing technical resources in the European region since 1993. This position is with one of our clients in The UK who is actively hiring candidates to expand their teams.
Location: London, UK
Employment type: Full time Permanent / Contract Inside IR35
Roles and Responsibilities:
- Provide expert advice on MDM (Mobile Device Management) / UEM (Unified Endpoint Management) platforms, including MS Intune, Ivanti MobileIron, OmnissaWorkspaceOne among others.
- Managing and hosting B2B (Business-to-business) tool instances for the EMEA region, such as Zero Touch and various MDM/UEM environments.
- Overseeing P4B demo environments for partner engagement, including Endpoint Management, Zero Touch Enrollment and leading MDM/UEMs, and providing on-demand demos for pre-sales.
- Act as an Interface to Pixel's large enterprise customers via regular meetings handling their Enterprise requirements, bugs, issues and escalations on a regular basis.
- Performing the triage of customer issues received through first-line support or TAMs before escalation to development.
- Escalation on customer priority: Work closely with leads to resolve and escalate critical issues to get support from the organization.
- Conducting log analysis and troubleshooting AE (Android Enterprise) functions directly on Android devices.
- Bug management, ensuring fixes are targeted at the appropriate projects and that bugs are routed appropriately and followed up.
- Tracking and prioritization of bugs and the communication of bug status to stakeholders.
- Analysing customers' new requirements related to Pixel or Enterprise and eliciting them via Feature requests for delivery.
Note: Applicants for employment in The UK should possess work authorization which does not require sponsorship by the employer for a visa.
EUC Specialist in London employer: K&K Talents
K&K Talents is an exceptional employer, offering a dynamic work environment in the heart of London, where innovation meets collaboration. As an EUC Specialist, you will benefit from a culture that prioritises professional growth and development, alongside competitive remuneration and flexible working arrangements. Join a team that values your expertise in MDM and UEM platforms, while providing unique opportunities to engage with large enterprise customers across the EMEA region.
StudySmarter Expert Advice🤫
We think this is how you could land EUC Specialist in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or at local meetups. We all know that sometimes it’s not just what you know, but who you know that can get your foot in the door.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to MDM and UEM. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 3
Showcase your skills! Create a portfolio or a presentation that highlights your experience with tools like MS Intune or Ivanti MobileIron. We want to see how you can bring value to the team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace EUC Specialist in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the EUC Specialist role. Highlight your experience with MDM/UEM platforms like MS Intune and Ivanti MobileIron, as well as any relevant B2B tool management you've done. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your experience in managing customer issues and providing expert advice, as these are key for us.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles, especially related to bug management and troubleshooting. We love candidates who can demonstrate their analytical skills and ability to resolve issues effectively!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive, which we really appreciate!
How to prepare for a job interview at K&K Talents
✨Know Your MDM Inside Out
Make sure you brush up on your knowledge of MDM and UEM platforms, especially MS Intune and Ivanti MobileIron. Be ready to discuss specific features and how they can benefit businesses. This shows you're not just familiar with the tools but can also provide expert advice.
✨Prepare for Real-World Scenarios
Think about common issues that arise in MDM environments and how you would handle them. Prepare examples from your past experiences where you've successfully resolved similar problems. This will demonstrate your practical skills and problem-solving abilities.
✨Showcase Your Communication Skills
As an EUC Specialist, you'll be interfacing with large enterprise customers. Practice explaining complex technical concepts in simple terms. During the interview, focus on clear communication and active listening to show you can effectively engage with clients.
✨Research the Company and Its Clients
Familiarise yourself with the company’s mission and the types of clients they serve. Understanding their business model and challenges will help you tailor your responses and show that you're genuinely interested in contributing to their success.
