Account Manager – IT Services (Farming Existing Accounts)

K&K Talents is an international recruiting agency that has been providing technical resources in the European region since 1993. This position is with one of our clients in the United Kingdom who is actively hiring candidates to expand their teams.

Location: London, UK

Employment Type: Full-time Permanent

What will you do?

• As an Associate Engagement Manager, you will contribute across different phases of the sales lifecycle, with a strong focus on client relationship management and growing existing enterprise accounts (account farming).
• Client relationship management – managing relationships with key client personnel and CXOs and CXO -1, within client organization and ability to understand the organizational culture of the client.
• Selling concepts to the client and influencing the client to award business based on capability and track record in similar situations.
• Conduct research as well as competitor analysis to define strategies that can help enable favourable outcomes.
• Review sales plan, pursuit plan / business pipeline with leadership to ensure target achievement.
• Expert knowledge of MSA / Other contract process & standards and understand the nuances of MSAs and interdependencies to other business aspects.
• Conduct client presentations, workshops, and drive pricing and MSA negotiations with the client.
• Provide necessary input for building alliances with relevant product / service vendors.
• Ensure hygiene is maintained on account operations.
• Create proposals and solutions in line with requirements in the RFPs shared by the clients.
• Proactively take client's offerings to the prospects in the industry.
• Collaboratively work with delivery organization on staffing, handling any delivery related issues to prevent escalations.

Qualifications:

• Track-record of successfully farming business solutions and client management in our customer division.
• Strong Business Development (Farming current accounts) / Relationship management / Account management is required.
• Strong Account Management experience where you have grown existing accounts.
• Track record of interacting and building relationship with C / C-1 level client contacts.
• Reasonable understanding of Global Delivery Model and IT service industry.
• Experience managing large multi-location consulting engagement teams’ desirable.
• Hands-on experience with proposal creation and leading proposal presentations.
• Strong leadership, interpersonal, communication and presentation skills.
• Wide variety of IT and business consulting engagement experience.

Ideal Candidate Profile:

• Proven experience managing and growing enterprise accounts within the IT Services/IT Consulting industry.
• Strong background in account farming, client relationship management, business development, and driving growth within existing enterprise accounts.
• Experience managing clients in either the Resources industry (Mining & Metals, Agriculture, Building Materials, or related sectors) or the Services industry (Travel & Hospitality, Professional Services, EPC, Real Estate, Business Services, Education, Sports, Publishing, Staffing, or Legal) is highly preferred.

Note: Applicants for employment in the United Kingdom should possess work authorization which does not require sponsorship by the employer for a visa.