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For Companies At a Glance
- Tasks: Lead a busy restaurant, inspire your team, and ensure outstanding customer experiences.
- Company: Join Slim Chickens, a vibrant brand known for its commitment to hospitality and quality.
- Benefits: Enjoy a fun work culture, opportunities for growth, and competitive pay.
- Why this job: Be the heart of the restaurant, drive performance, and make a real impact in the community.
- Qualifications: Proven experience in hospitality or retail management with a passion for service and people development.
- Other info: Flexible, hands-on role with opportunities to innovate and lead a high-performing team.
The predicted salary is between 36000 - 60000 £ per year.
Do you live and breathe hospitality? We’re on the hunt for an exceptional General Manager to take the reins of one of our busy restaurants and lead it to success.
As General Manager, you’ll be the heart and soul of your restaurant. From inspiring your team to delivering outstanding customer experiences, you’ll lead from the front with passion, accountability, and energy.
Build and nurture a high performing team with a strong focus on training, development, and progression.
- Set the tone on the floor – hands on leadership, clear communication, and creating a fun, focused work culture.
- Manage scheduling, recruitment, and team performance to maintain high staff morale and low turnover.
- Ensure every shift runs smoothly – from kitchen to front of house – with consistently high standards.
- Own your restaurant’s compliance across health & safety, food hygiene, and company policies.
Drive Commercial Performance
- Take full ownership of your P&L – control costs, manage stock, and deliver on sales and profitability targets.
- Track KPIs and performance metrics, making data driven decisions to improve efficiency and revenue.
- Roll out local marketing initiatives to build community engagement and boost trade.
Resolve complaints swiftly and professionally, turning issues into opportunities to impress.
Proven experience as a General Manager in hospitality, retail, or a similar fast paced, customer facing environment. Strong commercial awareness and experience managing budgets and driving profitability. Obsessed with service quality and passionate about people development. Confident using performance data to identify trends and areas for improvement. Flexible, hands on, and resilient – no task too small, no challenge too big.
Apply now and join a brand where growth, passion, and people come first.
Hospitality and Retail General Manager employer: KK Restaurants SW Ltd
Contact Detail:
KK Restaurants SW Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality and Retail General Manager
✨Tip Number 1
Familiarise yourself with Slim Chickens' brand values and culture. Understanding what makes them unique will help you align your leadership style with their expectations, showcasing your passion for hospitality during the interview.
✨Tip Number 2
Prepare to discuss specific examples of how you've successfully managed teams in high-pressure environments. Highlight your hands-on leadership approach and how it has positively impacted staff morale and customer satisfaction.
✨Tip Number 3
Be ready to demonstrate your commercial awareness by discussing how you've previously driven profitability and managed budgets. Use data-driven examples to show how you've improved efficiency and revenue in past roles.
✨Tip Number 4
Think about local marketing initiatives you've implemented in the past. Prepare to share ideas on how you could engage the community and boost trade for Slim Chickens, showing your proactive approach to driving business success.
We think you need these skills to ace Hospitality and Retail General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and retail management. Focus on your achievements, such as improving team performance or increasing sales, to demonstrate your capability for the General Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your leadership style. Use specific examples from your past experiences to illustrate how you’ve successfully managed teams and driven commercial performance.
Highlight Key Skills: Emphasise skills that are crucial for the role, such as team development, budget management, and customer service excellence. Make sure to mention your ability to use performance data to make informed decisions.
Showcase Your Personality: Since the role requires a hands-on leader with a fun and focused work culture, let your personality shine through in your application. Use a friendly tone and express your enthusiasm for creating a positive environment for both staff and customers.
How to prepare for a job interview at KK Restaurants SW Ltd
✨Show Your Passion for Hospitality
Make sure to convey your genuine love for the hospitality industry during the interview. Share personal stories or experiences that highlight your commitment to providing exceptional customer service and leading a team.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led teams in the past. Discuss your approach to training, development, and maintaining high staff morale, as these are crucial aspects of the General Manager role.
✨Know Your Numbers
Familiarise yourself with key performance indicators (KPIs) relevant to the role. Be ready to discuss how you have used data to drive profitability and improve operational efficiency in previous positions.
✨Prepare for Scenario Questions
Anticipate questions about handling difficult situations, such as customer complaints or staff conflicts. Think through your responses and be prepared to explain how you turned challenges into opportunities for improvement.
