At a Glance
- Tasks: Install and train patients on tech in their homes, manage stock, and support clinicians.
- Company: Join a leading UK supplier revolutionising NHS patient care with innovative healthcare solutions.
- Benefits: Enjoy a competitive salary, car allowance, mileage claims, and full training.
- Why this job: Make a real impact on lives while working with cutting-edge technology in a supportive team.
- Qualifications: Must have a full, clean UK driving licence and a friendly, professional attitude.
- Other info: Flexible rota patterns and opportunities for product development feedback.
The predicted salary is between 21000 - 30000 £ per year.
Job Description
Vacancy No: ATAW110725
Field Technician
Salary: £25,250 + £3,000 car allowance
Liverpool based
Technicians also claim back 30p a mile, going to 25p a mile after 10,000 miles.
Expenses are paid on a fortnightly basis.
Working on a rota covering Monday – Sunday, 8am – 8pm, 37.5 hours.
The two current rota patterns are: Tuesday – Saturday & Sunday – Thursday
Are you looking for a new and interesting career? A new opportunity for which you will receive full training. Then please read on……
You will be trained to install the appropriate Android and iOS based technology in patient’s properties and deliver the appropriate training to the patient in their home or care home. You will also be required to deliver stock and training to clinicians. The role will be based in the Cheshire & Merseyside region, our base operations are located in Liverpool.
Want to work with health and social care data to help our customers save lives? Want to work at the cutting edge of technology to improve the lives of millions of individuals across the UK and beyond? Want to work with passionate and supportive colleagues in a fast-growing company that cares?
The client is a leading UK supplier of integrated healthcare solutions to the NHS. Their software solutions are helping to revolutionise patient care across the country, driving improved patient outcomes and patient satisfaction and delivering greater efficiency across the healthcare system. You will also be required to deliver stock and training to clinicians.
The role will be based in the Cheshire & Merseyside region, their base operations are located in Liverpool.
Typical service visit tasks are:
- Setting up equipment in patients’ home/care home
- Delivery of equipment to hospital virtual ward teams
- Training the use of equipment and relevant peripherals to patients and clinicians (BP monitor, SPO2 Oximeter, Scales, Thermometer etc)
- Tracking location and status of stock through relevant IT systems
- Basic service calls for routine issues
- Maintenance of Software and Hardware supporting upgrades and ongoing development
- Stock Management
- You will manage your own car stock.
You will require your own vehicle and a full, clean UK driving licence to complete installations and deliveries. Mileage will be claimed, with mileage expenses subject to the client’s expense policy.
Product Development:
As a technology company the client is constantly developing new and existing products for both Hardware and Software. You will be expected to report patient, clinician and employee feedback ongoing to support such developments.
Overview:
You will be the face-to-face contact of the company with patients / users and so should have the necessary skills to maintain a warm friendly atmosphere.
On a rota basis, you will be expected to work with a "get the job done" attitude to meet the demands of contractual SLAs. Patient availability may result in different combinations of hours typically between 8am and 8pm.
You will be required to undergo a full disclosure and barring service (DBS) check before commencement of employment.
Field Technician working with NHS patients employer: KJT Recruitment Ltd
Contact Detail:
KJT Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Technician working with NHS patients
✨Tip Number 1
Familiarise yourself with the technology you'll be working with, such as Android and iOS devices. Understanding how to set up and troubleshoot these systems will give you a significant edge during interviews.
✨Tip Number 2
Highlight any previous experience you have in healthcare or customer service roles. Being able to demonstrate your ability to interact with patients and clinicians will show that you're a great fit for this position.
✨Tip Number 3
Prepare to discuss your problem-solving skills. Since you'll be handling equipment and addressing routine issues, showcasing your ability to think on your feet will impress potential employers.
✨Tip Number 4
Research the company and its impact on patient care. Showing genuine interest in their mission and how you can contribute will help you stand out as a passionate candidate.
We think you need these skills to ace Field Technician working with NHS patients
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Field Technician. Highlight your relevant experience in technology installation and training, especially in healthcare settings.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job. Emphasise any previous work with patients or in healthcare, as well as your technical skills with Android and iOS devices.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for healthcare technology and your commitment to improving patient outcomes. Mention specific examples of how you've successfully trained others or managed technology in past roles.
Highlight Soft Skills: In your application, emphasise your interpersonal skills, such as communication and empathy, which are crucial for working with patients and clinicians. Provide examples of how you've maintained a friendly atmosphere in previous roles.
How to prepare for a job interview at KJT Recruitment Ltd
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Field Technician. Familiarise yourself with the types of equipment you'll be working with, such as BP monitors and oximeters, as well as the importance of patient interaction.
✨Show Your People Skills
Since you'll be the face of the company for patients, it's crucial to demonstrate your ability to communicate effectively and empathetically. Prepare examples from your past experiences where you've successfully interacted with clients or patients.
✨Highlight Your Technical Knowledge
Be ready to discuss any relevant technical skills or experience you have, especially with Android and iOS technology. If you have experience in training others on using technology, make sure to mention that as well.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and the company. You might ask about the training process or how the team collaborates to improve patient care.