At a Glance
- Tasks: Design, support, and troubleshoot diverse networking environments for various clients.
- Company: Join KJL Group, a well-established tech company with a strong team culture.
- Benefits: Enjoy competitive salary, bonuses, private healthcare, and ongoing training.
- Other info: Work hybrid after probation and enjoy excellent career growth opportunities.
- Why this job: Make a real impact in a dynamic MSP environment with cutting-edge technologies.
- Qualifications: Minimum 5 years' experience in network engineering and strong problem-solving skills.
The predicted salary is between 40000 - 50000 £ per year.
We're Hiring: Experienced Network Support Engineer
Basildon, Essex (Modern new HQ)
Hybrid working available following successful probation
Competitive salary + KPI bonus
Full UK driving licence required
Are you an experienced Network Engineer looking for your next challenge within a mature MSP? The KJL Group is seeking a talented Network Support Engineer to join our expanding networking team. Supporting clients across a number of sectors including automotive, education, finance, construction and retail, you'll work with a wide range of technologies and environments, helping organisations remain connected, operational and most importantly, secure.
This role is ideally suited to a qualified and experienced Network Engineer with a minimum of five years' hands-on experience supporting and managing business network infrastructures. The successful candidate will enjoy working within a dynamic MSP environment, supporting a diverse range of clients, technologies, and projects, rather than being limited to a single in-house IT estate. Strong problem-solving skills, a customer-focused approach, and a genuine passion for networking technologies are essential.
Key Responsibilities- Design, support and troubleshoot LAN, WAN and Wi-Fi environments
- Configure and maintain FortiGate firewalls and security solutions
- Support Cisco switching and routing infrastructures
- Manage VPN connectivity and site-to-site communications
- Deliver network upgrades, migrations and infrastructure projects
- Investigate and resolve complex network performance issues
- Produce and maintain technical documentation
- Work closely with our service desk, projects and cyber security teams
- Minimum 5 years' experience in a Network Engineer or Network Support role
- Strong understanding of:
- Routing & Switching
- VLANs
- VPN Technologies
- TCP/IP Networking
- Network Security
- Wireless Networking
- Experience supporting:
- Cisco infrastructure
- Fortinet solutions
- Multi-site business environments
- Cisco CCNA / CCNP
- Fortinet NSE / FCP Certifications
- Microsoft Azure Networking
- Cyber Security qualifications
- Established technology business trading for almost 30 years
- ISO 9001, ISO 14001 and ISO 27001 accredited
- Exposure to enterprise and multi-site client environments
- Opportunity to work with modern networking and cyber security technologies
- Ongoing training and certification support
- Strong team culture and excellent staff retention
- Private healthcare, mobile phone allowance, home internet allowance, free parking and EV charging
Networking Support Engineer in Basildon employer: KJL Group • Technology Management
The KJL Group is an exceptional employer, offering a dynamic and supportive work environment in Basildon, Essex, where you can thrive as a Network Support Engineer. With a strong emphasis on employee growth through ongoing training and certification support, alongside competitive benefits such as private healthcare and flexible hybrid working options, you'll be part of a collaborative team dedicated to delivering cutting-edge networking solutions across diverse sectors. Join us to advance your career while enjoying a culture that values innovation and teamwork.
Contact Details:
KJL Group • Technology Management Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Networking Support Engineer in Basildon
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend meetups, webinars, or even local tech events. You never know who might have a lead on your next job!
✨Tip Number 2
Don’t just apply online; reach out directly! Find the hiring manager on LinkedIn and drop them a message. A personal touch can make all the difference and show your genuine interest in the role.
✨Tip Number 3
Prepare for interviews by brushing up on your technical skills and problem-solving abilities. Be ready to discuss real-world scenarios where you’ve tackled networking issues. Show them you’re the go-to person for complex challenges!
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Networking Support Engineer in Basildon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with LAN, WAN, and Wi-Fi environments. We want to see how your skills match the role, so don’t be shy about showcasing your hands-on experience with Cisco and Fortinet solutions!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re passionate about networking technologies and how your problem-solving skills have made a difference in your previous roles. Keep it engaging and relevant to the job description.
Showcase Your Certifications:If you've got any relevant certifications like CCNA, CCNP, or Fortinet NSE, make sure they’re front and centre in your application. We love seeing candidates who are committed to ongoing learning and professional development!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our dynamic team at KJL Group!
How to prepare for a job interview at KJL Group • Technology Management
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of LAN, WAN, and Wi-Fi environments. Be ready to discuss your hands-on experience with Cisco and Fortinet solutions, as well as any relevant certifications like CCNA or NSE. The more you can demonstrate your technical expertise, the better!
✨Showcase Problem-Solving Skills
Prepare to share specific examples of complex network issues you've resolved in the past. Think about times when you had to troubleshoot under pressure or deliver network upgrades. This will highlight your problem-solving abilities and customer-focused approach.
✨Understand the Company Culture
Research KJL Group and their values. Familiarise yourself with their client sectors and the technologies they use. Showing that you understand their business and how you can contribute will set you apart from other candidates.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, ongoing training opportunities, or the types of projects you might work on. This shows your genuine interest in the role and helps you assess if it's the right fit for you.