At a Glance
- Tasks: Welcome clients, manage emails, and support the team with various admin duties.
- Company: Join a friendly team in a dynamic office environment.
- Benefits: Full training provided, flexible workload, and a supportive atmosphere.
- Other info: Entry-level role with opportunities to learn and grow.
- Why this job: Perfect for those who love helping others and thrive in a busy setting.
- Qualifications: Friendly attitude, good organisation skills, and basic computer knowledge.
The predicted salary is between 20250 - 24750 £ per year.
We are looking for a friendly, organised and reliable Receptionist and Administrative Assistant to join our team. This is an entry-level position with a varied and flexible workload. The successful candidate will be comfortable managing changing priorities, supporting colleagues and completing a range of reception and general administrative duties as required.
Key Responsibilities
- Welcoming clients and visitors in a friendly and professional manner
- Offering refreshments and ensuring meeting rooms are prepared
- Answering and managing emails
- Booking jobs between subcontractors & client sites
- Contacting sites to arrange and confirm appointments
- Maintaining accurate booking records and schedules
- Arranging events, travel, meetings and reservations for company executives
- Providing general administrative support to the wider team
- Carrying out additional office and administrative tasks as required
Skills and Experience
- Friendly, personable and confident when dealing with clients and visitors
- Highly organised, with good attention to detail
- Comfortable speaking to subcontractors, clients and site representatives by telephone and email
- Basic computer skills, including the ability to use email and office systems
- Able to manage multiple tasks and changing priorities
- Reliable, professional and willing to learn
- Able to use initiative while also following instructions
- Previous reception or administrative experience would be helpful but is not essential
This role would suit someone who enjoys helping others, works well in a busy office environment and is happy to take on a broad range of responsibilities. Full training will be provided where required.
Job type: Scheduling & Admin Support
Location: Collier Row, Romford
Working hours: 9am – 5pm, Full Time
Salary: Dependant on Experience
Receptionist and Administrative Assistant in London employer: KJ Evans Electrical
Join our dynamic team in Collier Row, Romford, where we prioritise a supportive and inclusive work culture. As a Receptionist and Administrative Assistant, you'll enjoy a flexible workload with opportunities for personal growth and development, all while contributing to a friendly environment that values your contributions. With comprehensive training provided, this entry-level position is perfect for those looking to start their career in a rewarding setting.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist and Administrative Assistant in London
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at KJ Evans Electrical. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like KJ Evans Electrical before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Receptionist and Administrative Assistant in London
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to KJ Evans Electrical:Your cover letter is your chance to shine! Tell us why you want to work at KJ Evans Electrical specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at KJ Evans Electrical!
How to prepare for a job interview at KJ Evans Electrical
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
