At a Glance
- Tasks: Lead a team to drive sales and deliver exceptional customer service.
- Company: Join a franchise of the UK's biggest mobile and telecommunications company.
- Benefits: Competitive pay, dynamic work environment, and opportunities for growth.
- Other info: Be part of a successful team with a focus on innovation and customer satisfaction.
- Why this job: Make an impact by helping customers and achieving sales targets in a vibrant store.
- Qualifications: Experience in retail sales and a passion for technology.
The predicted salary is between 28800 - 43200 £ per year.
Do you have a passion for delivering excellent customer service? Do you have experience in leading a team? Do you thrive in a target driven environment? If the above sounds like you, then we want to hear from you! My Client is a Franchise Partner of the Biggest Mobile and Telecommunications company in the UK. We are looking to recruit a Senior Sales Advisor to join a successful store.
As a Senior Sales Advisor, you will play a key role in driving sales and performance in your store. You will work alongside the store management and sales colleagues to achieve personal and branch targets to make your store a success. You will be responsible for leading the team to convert customers into sales by giving great service, leading by example and identifying and assisting customers who require help. You will be the first point of contact for potential customers so will be expected to provide an exceptional level of customer service whilst driving sales opportunities through effective customer interaction. This role would suit someone currently working in retail sales in a similar role.
TYPICAL DAY TO DAY TASKS- Help reach and exceed sales targets set by Branch Manager
- Keep up to date with the latest products & services on offer
- Meet and greet customers, deliver a world class customer experience to every customer you interact with.
- Process sales transactions (mobile broadband, sim subscriptions and general sales)
- Cross and upsell products and services at every given opportunity and use effectively next best activity.
- Carry out demonstrations of devices and accessories
- Handle challenges presented by customers in a positive and constructive manner.
- If deemed ideal, share and follow them up within the team with your seniors.
- Know and apply the data protection laws when and where relevant.
- Make sure stores are clean and tidy at all times.
You should have a good understanding of technology - particularly when it comes to mobile phones, tablets etc. You should be an excellent communicator with a natural flair for sales and customer experience.
To apply, please click the 'apply' button and in the cover letter please add why you feel you would be great for this position.
Senior Sales Advisor in Hounslow employer: Kiwie Ltd
Join a dynamic team at one of the UK's leading mobile and telecommunications franchises, where your passion for customer service and sales will be truly valued. With a strong focus on employee development, we offer comprehensive training and growth opportunities in a vibrant retail environment that encourages collaboration and innovation. Experience a supportive work culture that rewards hard work and dedication, all while being part of a brand that is recognised and respected across the nation.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Sales Advisor in Hounslow
✨Tip Number 1
Get to know the company inside out! Research their products, services, and values. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice your pitch! You’ll want to highlight your experience in leading teams and delivering top-notch customer service. Think of specific examples where you’ve excelled in these areas and be ready to share them during your chat.
✨Tip Number 3
Dress to impress! First impressions matter, especially in retail. Make sure you look sharp and professional, as it reflects your attitude towards the role and the company.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows you’re keen and keeps you fresh in their minds. And remember, apply through our website for a smoother process!
We think you need these skills to ace Senior Sales Advisor in Hounslow
Some tips for your application 🫡
Show Your Passion for Customer Service:Make sure to highlight your love for delivering excellent customer service in your application. We want to see how you’ve gone above and beyond to create memorable experiences for customers in your previous roles.
Lead by Example:Since this role involves leading a team, share examples of how you've successfully motivated and guided others in the past. We’re looking for someone who can inspire their colleagues to achieve targets together!
Know Your Stuff:Demonstrate your understanding of the latest mobile products and services in your cover letter. We appreciate candidates who are tech-savvy and can engage customers with their knowledge.
Be Personal and Authentic:When writing your cover letter, let your personality shine through! We want to get to know the real you, so don’t be afraid to express why you’re excited about this opportunity and how you can contribute to our success.
How to prepare for a job interview at Kiwie Ltd
✨Know Your Products Inside Out
Make sure you’re well-versed in the latest mobile and telecommunications products and services. This knowledge will not only help you answer questions confidently but also demonstrate your passion for the industry.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about specific situations where you turned a challenging interaction into a positive experience, as this will highlight your ability to thrive in a target-driven environment.
✨Lead by Example
Since the role involves leading a team, be ready to discuss your leadership style. Share experiences where you motivated your colleagues or helped them achieve their targets, showing that you can inspire others while driving sales.
✨Practice Common Interview Questions
Anticipate questions related to sales strategies, handling objections, and team dynamics. Practising your responses will help you articulate your thoughts clearly and show that you’re prepared for the challenges of the role.
