Service Engineer

Service Engineer

Dungannon Full-Time 32000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team as a Service Engineer, maintaining and repairing recycling plants.
  • Company: Kiverco is a leading innovator in recycling solutions with a global presence.
  • Benefits: Enjoy a competitive salary, company pension, healthcare, and generous holiday allowance.
  • Why this job: Be part of a dynamic team making a positive impact in the recycling industry.
  • Qualifications: Experience in heavy plant fitting, strong problem-solving skills, and a clean UK driving licence required.
  • Other info: Regular travel across England and Northern Ireland is essential for this role.

The predicted salary is between 32000 - 42000 £ per year.

Location: Kiverco Ltd, 26 Gortnaglogh Road

Join a market-leading company where exceptional customer service is at the heart of everything we do. We are seeking an experienced Service Engineer to become a key part of our dedicated aftersales support team. Your role will be essential in maintaining the high standards our customers rely on.

We are looking for someone who is technically skilled, professional, and highly motivated, with a strong sense of integrity and a positive, can-do attitude. You will be working with a supportive and established team, so being a team player is a must. This role includes regular travel, primarily across England and Northern Ireland, so flexibility and a willingness to be on the move are important.

Main Duties & Responsibilities

  • Carry out regular plant inspections as part of our preventative maintenance package
  • Be customer focused at all times and provide fast response to any breakdowns
  • Work as part of a team to provide our customers with a professional after sales package to include service, repair and maintenance of their recycling plants
  • Solve problems at customers sites and provide reports to the Aftersales team
  • Work with our site installation teams to help to install and commission new equipment when required
  • Work in our factory building the plants when not on site

Rewards & Benefits

  • Highly competitive salary
  • Company pension
  • Generous Company healthcare provision
  • Refer a Friend scheme
  • Long Service Awards
  • Generous holiday allowance
  • Other employee benefits

Skills Needed

  • Experience working in this role or will have served time as a Heavy Plant Fitter
  • Excellent problem-solving skills
  • Professional friendly approach and customer-focused at all times
  • High level of mechanical, diagnostic and fault-finding skills
  • Good understanding of how to fault find in plant electrics, auto electrics, diesel engines, hydraulic and pneumatic systems
  • Possess basic welding skills both in MIG and MMA welding
  • Capable of working effectively as part of a team but also independently
  • Full Clean UK driving licence

Closing Date Tuesday 17th June, 2025

Contract Type: fulltime

Salary: Based on Experience

Seniority level: Not Applicable

Employment type: Full-time

Job function: Engineering and Information Technology

Industries: Machinery Manufacturing

Service Engineer employer: Kiverco

Kiverco is an exceptional employer located in Dungannon, Northern Ireland, offering a dynamic and supportive work environment that prioritises quality and innovation in the recycling industry. Employees benefit from a highly competitive salary, generous healthcare provisions, and ample opportunities for professional growth within a collaborative team. With a strong emphasis on sustainability and a commitment to making a positive impact, Kiverco stands out as a rewarding place for those passionate about engineering and customer service.
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Contact Detail:

Kiverco Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Engineer

✨Tip Number 1

Familiarise yourself with Kiverco's products and services. Understanding their recycling solutions and the technology behind them will not only help you in interviews but also show your genuine interest in the company.

✨Tip Number 2

Highlight your problem-solving skills during any discussions. Since the role involves troubleshooting at customer sites, sharing specific examples of how you've successfully resolved technical issues in the past can set you apart.

✨Tip Number 3

Emphasise your teamwork abilities. Kiverco values collaboration, so be ready to discuss experiences where you've worked effectively within a team, especially in high-pressure situations.

✨Tip Number 4

Be prepared for questions about flexibility and travel. Since the role requires regular travel across England and Northern Ireland, demonstrating your willingness and previous experience with travel can be beneficial.

We think you need these skills to ace Service Engineer

Mechanical Skills
Diagnostic Skills
Fault-Finding Skills
Knowledge of Plant Electrics
Auto Electrics Expertise
Diesel Engine Knowledge
Hydraulic Systems Understanding
Pneumatic Systems Understanding
Welding Skills (MIG and MMA)
Problem-Solving Skills
Customer Service Orientation
Teamwork
Independent Working Ability
Full Clean UK Driving Licence
Flexibility for Travel

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience as a Service Engineer or Heavy Plant Fitter. Emphasise your mechanical, diagnostic, and fault-finding skills, as well as any experience with plant electrics, diesel engines, and hydraulic systems.

Craft a Strong Cover Letter: Write a cover letter that showcases your problem-solving abilities and customer-focused approach. Mention specific examples of how you've successfully handled breakdowns or maintenance tasks in the past.

Highlight Teamwork and Flexibility: Since the role requires working as part of a team and being flexible with travel, include examples in your application that demonstrate your ability to collaborate effectively and adapt to changing situations.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.

How to prepare for a job interview at Kiverco

✨Showcase Your Technical Skills

As a Service Engineer, you'll need to demonstrate your technical expertise. Be prepared to discuss your experience with mechanical, diagnostic, and fault-finding skills, as well as any specific knowledge of plant electrics, diesel engines, and hydraulic systems.

✨Emphasise Customer Focus

Kiverco values exceptional customer service. During the interview, share examples of how you've provided excellent service in previous roles, especially in high-pressure situations or during breakdowns.

✨Demonstrate Teamwork

Since you'll be working as part of a dedicated aftersales support team, highlight your ability to collaborate effectively. Share experiences where you successfully worked with others to solve problems or complete projects.

✨Prepare for Travel Questions

This role involves regular travel across England and Northern Ireland. Be ready to discuss your flexibility and willingness to travel, as well as any previous experiences that required you to be on the move.

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