At a Glance
- Tasks: Manage vibrant office spaces and ensure operational excellence across a portfolio of buildings.
- Company: Kitt creates unique workspaces for exciting brands, redefining office culture.
- Benefits: Enjoy 28 days holiday, stock options, free lunches, and mental health support.
- Other info: Join a company that values culture and offers regular socials and team events.
- Why this job: Make a real impact in shaping workplaces that people love, while thriving in a dynamic environment.
- Qualifications: Experience in facilities management with strong communication and problem-solving skills required.
The predicted salary is between 43000 - 61000 £ per year.
Senior Facilities Manager - Kitt × Reeve
£60,000–£70,000 · London · Operations team
We're rebuilding facilities management: an AI platform that handles the volume, and expert FM people who own everything it can't. If you know plant and M&E, and think the industry is a decade behind what it could be, read on.
The setup
Kitt designs and operates workspace for brands worth leaving home for. Reeve is our sister platform - the AI that runs the portfolio: reactive jobs, compliance, suppliers, dispatch, reporting. Same business, two brands.
We are rapidly expanding across London and are onboarding 20+ buildings over the next 12 months.
The job
Report to the Head of Operations; deputise for her when she's out. Be Reeve's human expert on the complex long-tail issues the platform doesn't automate - and every one you solve makes it smarter.
You'll:
- Onboard new buildings - scoping plant, bringing incumbent suppliers across
- Own complex, multi-threaded issues end to end
- Approve spend up to your threshold, and challenge it where it's soft
- Catch M&E and compliance risk before it becomes a failure
- Bring diagnosis in-house instead of deferring to contractors
You
- High ownership. You take the whole problem, not your slice of it. When something's broken you fix it or find who can - you don't file it under "not my job" and move on.
- Easy to work with. Straight-talking, low-drama, quick to share what you know. Contractors, landlords, and your own team all find you the person who makes things simpler, not harder.
- Customer first. You measure the job by what the client experiences in the building, not by whether the box got ticked.
- Bias to action. You'd rather make the call and adjust than wait for permission.
- Real hard-FM depth to back it up: multi-site FM across HVAC, electrical, water, lifts, BMS and fire - you can scope a building and spot the risk on sight.
How we work
Fast, tech-first. Real ownership early, real judgment expected. If you want a fixed remit and a settled process, this isn't the job for you. If building something new while running buildings better than anyone else sounds good, you'll fit.
We'll Kitt you out
- 💰 Starting salary of £60,000-£70,000, depending on experience
- 🤝 Generous stock option scheme (ask us what this means if you're not sure)
- 🏖 28 days holiday a year plus Bank Holidays
- 🍼 Parental leave: up to 12 weeks paid for the primary caregiver
- 💔 Pregnancy loss support leave
- 🕺 Regular socials. We love a good party.
- 🧑 🍳 Free weekly lunch, bi-weekly breakfast and daily snacks
- 🏆 Annual company trip
- 🍕 Team socials on a Thursday
- 🤑 Octopus Money Coach
- 👶 Workplace Nursery Benefit
- 🚲 Cycle to Work scheme
- 🚉 Season Ticket Loans
Process: one-way video → panel interview with a task → final interview with the COO
Senior Facilities Manager in London employer: Kitt
Kitt is an exceptional employer that prioritises employee well-being and professional growth, offering a competitive salary alongside generous holidays and additional benefits. Our vibrant work culture fosters collaboration and innovation, making it an ideal environment for those looking to make a meaningful impact in facilities management. Located in a dynamic area, Kitt provides unique opportunities for career advancement and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Facilities Manager in London
✨Tip Number 1
Familiarise yourself with Kitt's unique approach to workspace design and management. Understanding their philosophy will help you articulate how your experience aligns with their vision during the interview.
✨Tip Number 2
Prepare examples of how you've successfully managed facilities in high-pressure environments. Highlighting your ability to thrive under pressure will resonate well with Kitt's dynamic work culture.
✨Tip Number 3
Research the latest trends in facilities management, especially in commercial office settings. Being knowledgeable about current industry standards will demonstrate your commitment to excellence and innovation.
✨Tip Number 4
Network with professionals in the facilities management field, particularly those who have experience with commercial office spaces. Building connections can provide valuable insights and potentially lead to referrals.
We think you need these skills to ace Senior Facilities Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in facilities management, particularly in commercial office settings. Emphasise your knowledge of compliance and building systems, as well as any leadership roles you've held.
Craft a Compelling Cover Letter:In your cover letter, express your passion for creating vibrant workspaces and how your proactive mindset aligns with Kitt's mission. Mention specific examples of how you've improved workplace experiences in previous roles.
Showcase Communication Skills:Since strong communication and relationship management skills are crucial for this role, consider including examples in your application that demonstrate your ability to collaborate effectively with various stakeholders.
Prepare for the Interview:Research Kitt's approach to facilities management and be ready to discuss how you can contribute to their vision. Prepare to share specific instances where you've successfully managed operations or resolved maintenance issues.
How to prepare for a job interview at Kitt
✨Showcase Your Facilities Management Experience
Make sure to highlight your proven experience in facilities management, especially within commercial office settings. Be prepared to discuss specific projects you've managed and how you ensured operational excellence.
✨Demonstrate Knowledge of Compliance and Building Systems
Familiarise yourself with compliance regulations and building systems such as HVAC, fire safety, and electrical systems. Be ready to answer questions about how you've handled compliance issues in the past.
✨Emphasise Communication Skills
Since this role involves working closely with both internal teams and landlords, it's crucial to demonstrate your excellent communication and relationship management skills. Prepare examples of how you've successfully collaborated with various stakeholders.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of examples where you've had to resolve maintenance issues or manage service contracts under pressure, showcasing your proactive and solutions-driven mindset.
