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- Tasks: Provide top-notch customer support and coordinate with contractors for smooth home transitions.
- Company: Kitson Associates, a leader in customer care within the construction sector.
- Benefits: Competitive pay, supportive team environment, and opportunities for growth.
- Why this job: Make a real difference in customers' lives by ensuring their new home experience is exceptional.
- Qualifications: Experience in customer service and strong organisational skills are a must.
- Other info: Join a dynamic team dedicated to customer satisfaction and career development.
The predicted salary is between 28800 - 43200 £ per year.
Kitson Associates seeks a motivated Customer Care Coordinator to ensure exceptional customer support after move-ins. This role involves coordinating with contractors and maintaining a customer database, ensuring a smooth and satisfactory transition into new homes.
Ideal candidates will have a background in customer service, especially within the construction sector, and possess strong organisational skills.
New-Home Customer Care Liaison in Birmingham employer: Kitson Associates
Contact Detail:
Kitson Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land New-Home Customer Care Liaison in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the construction and customer service sectors. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer care and construction. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills! Bring examples of how you've successfully managed customer databases or coordinated projects in the past. This will help you stand out as a candidate who can handle the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace New-Home Customer Care Liaison in Birmingham
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service, especially if you've worked in the construction sector. We want to see how you’ve gone above and beyond to ensure customer satisfaction!
Be Organised: Since this role involves coordinating with contractors and managing a customer database, it’s crucial to showcase your organisational skills. Share examples of how you’ve kept things running smoothly in previous roles.
Tailor Your Application: Don’t just send a generic application! We love seeing candidates who take the time to tailor their CV and cover letter to our specific job description. It shows us you’re genuinely interested in the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at Kitson Associates
✨Know the Company Inside Out
Before your interview, take some time to research Kitson Associates. Understand their values, recent projects, and what sets them apart in the construction sector. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their mission.
✨Showcase Your Customer Service Skills
Since this role is all about customer care, be ready to share specific examples from your past experiences. Think of situations where you went above and beyond for a customer or resolved a tricky issue. Highlighting these moments will demonstrate your commitment to exceptional service.
✨Organisational Skills are Key
As a Customer Care Coordinator, you'll need to juggle multiple tasks. Prepare to discuss how you stay organised, whether it’s through digital tools, prioritising tasks, or maintaining a detailed database. Sharing your strategies will show that you’re ready to handle the demands of the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, how success is measured in this role, or what challenges the company is currently facing. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
