At a Glance
- Tasks: Manage client relationships and drive sales in the education sector.
- Company: Join Kitlocker, a vibrant brand empowering teams through unique teamwear.
- Benefits: Enjoy 33 days annual leave, performance bonuses, and monthly staff lunches.
- Other info: Engage in fun social events and volunteer opportunities while growing your professional network.
- Why this job: Make a real impact in education while developing your career in a supportive environment.
- Qualifications: Bachelor’s degree in business or marketing; strong communication skills required.
The predicted salary is between 28000 - 28000 £ per year.
This position will require a customer-focused Account Manager responsible for delivering against KPI’s, commercial targets and delivering propositions in line with brand guidelines and company objectives. The Account Manager will be responsible for maintaining and developing our client base by utilising high-level sales and account management skills with a view to building a portfolio of customers across the education sector. It is imperative that the Account Managers have good communication skills, a desire to learn and to be interactive and supportive within a vibrant, agile and growing Customer Team. Aptitude to develop a commercial mind-set and knowledge of sports is desirable, and an enthusiasm for relationships and commitment to personal development is key.
Strategic
- Identify opportunities for growth with the education sector by providing customer product feedback and insights to assist with planning.
- Ensure understanding and correct implementation of the Go to Market Plan, assisting with frequent assessment and revision of tactics and activities.
- Be a champion for Customer feedback for product and service, ensuring the best possible brand representation.
- Full 360 understanding of the Kitlocker Strategic Plan. Maintain consistency with Kitlocker company values.
Sales & Support
- Actively seek to generate new relationships and opportunities for incremental growth.
- Master all channels of Customer communication, such as online chat, phone and email.
- Responsible for delivery of incremental sales and execution of category initiatives to meet agreed KPI’s weighted to personal performance.
- Ensure customer experiences are consistent with the business priorities and deliver against key category objectives.
Account Management
- Be an effective communicator, managing customer expectations in a clear, concise and professional manner.
- Engage in regular transparent interactions with the customer to deliver updates that are gathered from information sources within the company and/or the brand.
- Develop a disciplined time management mind-set in working with a high volume of customer accounts to maximise revenue opportunities.
- Be insightful, understanding the customer needs and suggest appropriate brand, product and service solutions.
- Work within processes and collaboratively with all internal stakeholders to provide the best possible service and timely fulfilment of customer orders and requests.
- Develop impactful and long-lasting relationships with a client list of accounts to maximise relationships and revenue opportunities.
- Ensure in-depth knowledge across a wide range of brands and categories to ensure we provide the highest level of brand and product expertise with a view to grow specialist category knowledge and enhance analytical mind-set.
- Represent Kitlocker professionally at customer-facing events including welcome fairs, fitting sessions, on-site meetings and key education sector touchpoints, building strong relationships through in-person engagement.
Education & Certification
- Bachelor’s degree in business, Marketing, or a related field.
- Valid driver’s license.
Company Benefits
- Bi-Annual Discretionary Company Performance Bonus.
- Annual Leave 33 days (including Bank Holidays) with the option to buy an additional 3 and sell up to 2.
- Westfield Health Cash Plan.
- Monthly Staff Lunches on site.
- Quarterly Social Events.
- 5 paid volunteering days a year.
- Enhanced Maternity and Paternity.
- Enhanced Sick Pay.
- A Personal Day paid per year.
- Virgin Incentive Loyalty Scheme.
Account Manager - Education employer: Kitlocker.com
Kitlocker is an exceptional employer that prioritises employee growth and a vibrant work culture, making it an ideal place for an Account Manager in the education sector. With generous benefits such as 33 days of annual leave, a performance bonus, and opportunities for personal development, employees are encouraged to thrive both professionally and personally. The company's commitment to inclusivity and creativity fosters a supportive environment where team members can build meaningful relationships and contribute to a shared vision of empowering communities through teamwear.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager - Education
✨Tip Number 1
Get to know the company inside out! Research Kitlocker’s values, products, and recent news. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role of Account Manager in the education sector. Highlight your communication skills and customer focus to stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Kitlocker team.
We think you need these skills to ace Account Manager - Education
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in account management and any relevant skills that align with our values at Kitlocker. We want to see how you can contribute to our mission in the education sector!
Show Your Passion:Let your enthusiasm shine through! Whether it’s your love for sports or your commitment to customer service, we want to know what drives you. Share personal stories or experiences that demonstrate your passion for building relationships and supporting clients.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point, showing us exactly why you’re the right fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it shows you’re keen on joining our team at Kitlocker!
How to prepare for a job interview at Kitlocker.com
✨Know Your Stuff
Before the interview, make sure you understand Kitlocker's brand values and how they align with the education sector. Familiarise yourself with their products and think about how you can contribute to their mission of empowering teams and communities.
✨Show Off Your Communication Skills
As an Account Manager, communication is key. Prepare examples of how you've effectively managed customer relationships in the past. Be ready to demonstrate your ability to convey information clearly and professionally during the interview.
✨Be Ready to Discuss Growth Opportunities
Think about potential growth opportunities within the education sector that you could bring to the table. Be prepared to discuss how you would identify and develop these opportunities while aligning with Kitlocker's strategic goals.
✨Demonstrate Your Passion for Relationships
Show your enthusiasm for building long-lasting client relationships. Share stories that highlight your commitment to customer satisfaction and how you've gone above and beyond to meet client needs in previous roles.
