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For Companies At a Glance
- Tasks: Lead the Front-of-House team to create unforgettable guest experiences.
- Company: Join KITH, a vibrant restaurant on Regent Street, London.
- Benefits: Competitive salary of £40,000, flexible hours, and growth opportunities.
- Why this job: Be a key player in a dynamic environment and shape guest satisfaction.
- Qualifications: 2-3 years in hospitality management and a passion for customer service.
- Other info: Open availability required; perfect for those who thrive in fast-paced settings.
The predicted salary is between 40000 - 56000 £ per year.
Overview
Front of House Manager at KITH – Full Time, Regent Street (London). Starting at £40,000/annually (Competitive). Directly oversee Front-of-House staff, work knowledge of Kitchen and Back-of-House operations, partner with F&B GM, Chef de Cuisine and HQ partners to ensure guest experience is enjoyable and the restaurant is compliant with all Food Safety Laws & Requirements.
Responsibilities
- Inspire an excellent guest experience both directly and indirectly through the staff.
- Set expectations of service, by personally completing any tasks required of the Front-of-House.
- Under the direction of the Food & Beverage General Manager, manage the daily operations of the restaurant’s Front-of-House.
- Efficiently delegate tasks and responsibilities to both Front-of-House and Back-of-House staff in the absences of the F&B GM or Chef de Cuisine.
- Oversee the management of any systems utilized within the F&B operations, including reservation booking platforms, delivery services and customer feedback platforms.
- Audit and manage all storage to ensure compliance with all Food Safety Laws & Requirements, and for replenishment purposes.
- Continuously audit overall cleanliness and hygienic standards of the restaurant, food prep and storage areas as required by all Food Safety Laws & Requirements.
- Accurately forecast business trends to ensure proper staffing and scheduling is in place.
- Recruit and hire staff as needed, in partnership with HR and other appropriate HQ business partners.
- Process payroll as required by the company.
- Continuously communicate with HQ business partners, including Human Resources, Marketing, Operations, Accounting/Payroll, Store Design and Ownership.
- Monitor and help complete additional tasks related to the overall operations of the restaurant and standard Food & Beverage responsibilities.
- Assist the restaurant’s management team with housekeeping responsibilities including dusting, sweeping, trash collection and other tasks traditionally associated with standard food & beverage operations.
Requirements
- Open & flexible availability, including evenings, overnights, weekends and holidays.
- Availability to consistently work weekends, special projects, drops/releases or as the business needs require.
- Valid Food Hygiene Certificate (Level 3) or equivalent.
- 2-3 years of Management experience within the Food & Beverage/Hospitality industry.
- 2-3 years in a customer-facing managerial role.
- 1+ years using industrial kitchen equipment.
- 1+ years supervising a tips/commission eligible staff.
- Comprehensive computer skills and experience with Google Suites.
- Ability to perform business math and accounting.
- Ability to lift and move 25lbs.
- Ability to perform standard tasks related to retail operations, including bending, twisting and climbing ladders/step stools.
- Ability to stand and walk for prolonged periods of time.
- Efficient and effective communicator, strong multitasker, organized and comfortable with following up and holding themselves and others accountable.
- Responsible, reliable, natural born leader, career driven, people‑person.
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Front of House Manager employer: KITH
Contact Detail:
KITH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know about openings at KITH. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for guest experience shine through. Share stories that highlight your leadership skills and how you've inspired your team in the past.
✨Tip Number 3
Be prepared with questions! Research KITH and come armed with thoughtful questions about their operations and culture. This shows you're genuinely interested and ready to contribute to their success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Front of House Manager
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about being a Front of House Manager and how you can inspire an excellent guest experience.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your relevant experience in the Food & Beverage industry and any management roles you've held. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to show off your organisational skills!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at KITH!
How to prepare for a job interview at KITH
✨Know Your Stuff
Make sure you’re well-versed in both Front-of-House and Back-of-House operations. Brush up on food safety laws and the specific systems used in the restaurant. This knowledge will show that you’re not just a people person, but also someone who understands the nitty-gritty of the business.
✨Showcase Your Leadership Skills
Prepare examples of how you've inspired your team or handled difficult situations in the past. Being a natural leader is key for this role, so think about times when you’ve successfully delegated tasks or improved service standards.
✨Demonstrate Your Customer Focus
Be ready to discuss how you ensure an excellent guest experience. Share specific instances where you went above and beyond for customers or how you’ve trained staff to do the same. This will highlight your commitment to service excellence.
✨Ask Smart Questions
Prepare thoughtful questions about the restaurant’s culture, expectations, and future goals. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you. Plus, it gives you a chance to demonstrate your understanding of the industry.
