At a Glance
- Tasks: Deliver exceptional dining experiences while collaborating with a dynamic team.
- Company: Join Kith, a globally recognised lifestyle brand with a vibrant culture.
- Benefits: Competitive pay, flexible hours, and opportunities for growth in a fun environment.
- Other info: Exciting opportunities to support events and grow within a unique brand.
- Why this job: Be part of a creative team and enhance your customer service skills.
- Qualifications: 1+ years in a guest-facing role and a passion for hospitality.
The predicted salary is between 31500 - 38500 £ per year.
Job Location: Regent Street (London)
Status: Full Time
Compensation: Competitive
Position Summary: The Junior Waiter is a vital part of the guest’s dining experience, while efficiently communicating with all Front of House Management and staff. The Junior Waiter’s primary focus is to provide each guest with the most enjoyable dining experience possible. From the moment the guest is seated, through the moment they check out, the Waiter will be there to provide our best-in-class service. The Waiter will not only communicate with our guests, but they will also be in constant contact with both our Front of House and Back of House staff. From accurate and efficient order intake, and appropriately timed in-meal check-ins, through a seamless check-out process, the Server will be a focal point for the guest’s restaurant/café experience.
RESPONSIBILITIES
- Greeting and seating guest(s).
- Accurately taking food & beverage orders and communicating them to the kitchen staff.
- Communicating any food allergies or special nutritional/dietary needs to the kitchen staff.
- Making menu recommendations.
- Ensuring food and beverage orders are filled in a timely manner and all products meet brand standards.
- Provide attentive service to guests such as but not limited to, refilling beverages, providing replacement dining ware and checking in with the guest throughout their dining experience.
- Promptly addressing any guest service issues and communicating them to management when needed.
- Complete cleaning tasks in both the Front of House and Back of House as required by the business.
Special Projects/Tasks
- Remaining flexible in supporting a new and growing F&B business, which can include but not limited to: On rare occasions travel to support other F&B locations or HQ, as required by business needs.
- Oversee the preparation and execution of any in-store and off-site F&B events.
REQUIREMENTS
- Availability: Open & flexible availability, including but not limited to evenings, overnights, and weekends as well as Holidays. Availability to consistently work weekends, special projects, drops/releases or as the business’ needs require.
- Licenses/Certificates: Level 2 Food Hygiene and Safety certification or equivalent.
- Experience: 1+ years of serving experience in an elevated dining environment. 1+ years in a guest facing F&B environment.
- Skills/Abilities: Ability to lift and move 25lbs. Ability to perform standard tasks that are related to retail operations including but not limited to, bending, twisting, and climbing ladders/step stools. Ability to stand and walk for prolonged periods of time.
WHO YOU ARE
- Professional Characteristics: Personable and guest-experience centric. Ability to thrive in high stress environments. Quick thinking and adaptive. Resourceful.
- Personal Characteristics: Achievement oriented. Enjoys taking on challenges without fear of failure. Positive and uplifting.
Junior Waiter employer: Kith London Limited
Kith London Limited is an exceptional employer that prioritises a vibrant work culture and employee development, making it an ideal place for those passionate about customer service. Located in the heart of London, employees benefit from a dynamic environment that fosters collaboration and innovation, alongside opportunities for personal and professional growth within a leading retail brand. Join us to be part of a team that values outstanding service and strives for excellence in every customer interaction.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Waiter
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Kith London Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Kith London Limited
Don't be shy about reaching out to Kith London Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Junior Waiter
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Kith London Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Kith London Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
