Sales Operations Administrator

Job Description

Sales Operations Administrator

Full-time | Office-based | Nottinghamshire

We're looking for a Sales Operations Administrator to join a growing UK business supplying major retailers with trade and DIY products.

This is a hands-on administration and customer service role supporting B2B customers in a busy, fast-paced environment.

What you'll be doing

• Processing customer orders and managing the sales administration process
• Handling customer queries, delivery issues and general communications
• Supporting branch managers and senior contacts at retail customers
• Working on an ERP system (currently Sage, moving to Microsoft Business Central)
• Providing general administrative support to the sales operations team

What we're looking for

• Previous experience in an administration or customer service role
• Comfortable speaking to customers by phone and email
• Strong organisation and prioritisation skills
• Good attention to detail
• Reliable, consistent and proactive approach
• Experience with Sage or Microsoft Business Central is a bonus, not essential

Working pattern

• Office-based, 5 days per week
• Monday-Thursday: 8am-5pm
• Friday: early finish around 4pm
• On-site parking and good public transport links

Why apply?

• Join a stable, growing business
• Supportive team and structured onboarding
• Flat, friendly working culture
• Regular team events and company get-togethers
• A role where you can get stuck in and make a real impact