Client Services/Delivery Manager - Manchester
Client Services/Delivery Manager - Manchester

Client Services/Delivery Manager - Manchester

Manchester Full-Time 36000 - 54000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate delivery teams and ensure clients receive rapid value from our tech solutions.
  • Company: Dynamic company in Manchester focused on impactful technology solutions.
  • Benefits: Supportive team environment, career development opportunities, and vibrant office culture.
  • Why this job: Be a key player in delivering innovative tech solutions to diverse clients.
  • Qualifications: Experience in client services or project coordination with strong communication skills.
  • Other info: Exciting role with opportunities for growth and collaboration with talented professionals.

The predicted salary is between 36000 - 54000 £ per year.

We're looking for an organised, proactive Client Services/Delivery Manager to support delivery teams and ensure customers gain rapid value from the technical SaaS solution that our client implements to a diverse range of customers (from financial services to building merchants!). The role is 5 days a week in the office.

The Role

  • Coordinate and support our technical consultants to ensure smooth, timely delivery.
  • Drive effective deployment through clear planning, strong communication, and efficient resource management.
  • Act as the link between clients and delivery teams, ensuring expectations, timelines, and deliverables are clearly understood.
  • Monitor project progress, highlight risks, and keep all stakeholders aligned.

About You

  • Experience in client services, project coordination, or delivery support.
  • Strong communicator with excellent organisational skills.
  • Comfortable managing multiple workstreams and collaborating with technical teams.
  • Focused on customer success and delivering value quickly.

Why you should apply?

  • Play a key role in delivering impactful technology solutions.
  • Work with talented technical consultants and great clients.
  • Supportive team, career development opportunities, and a vibrant Manchester base.

Client Services/Delivery Manager - Manchester employer: Kite Human Capital Ltd

As a Client Services/Delivery Manager in Manchester, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. With a focus on delivering impactful technology solutions, you'll collaborate with talented professionals while enjoying a vibrant office culture that fosters teamwork and innovation. The company offers excellent career advancement opportunities, ensuring that your contributions are recognised and rewarded.
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Contact Detail:

Kite Human Capital Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Services/Delivery Manager - Manchester

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Client Services/Delivery Manager role.

✨Tip Number 2

Prepare for those interviews! Research the company and its clients, and think about how your experience aligns with their needs. Be ready to discuss how you can drive effective deployment and ensure customer success with their SaaS solutions.

✨Tip Number 3

Show off your organisational skills! During interviews, share examples of how you've managed multiple workstreams or coordinated projects. This will demonstrate that you're the proactive Client Services/Delivery Manager they’re looking for.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our vibrant Manchester team.

We think you need these skills to ace Client Services/Delivery Manager - Manchester

Organisational Skills
Proactive Approach
Project Coordination
Delivery Support
Strong Communication
Resource Management
Client Relationship Management
Risk Monitoring
Stakeholder Alignment
Customer Success Focus
Technical Collaboration
Multi-Workstream Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the role of Client Services/Delivery Manager. Highlight your experience in client services and project coordination, and don’t forget to showcase your organisational skills!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your passion for customer success and how you can help deliver value quickly.

Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t hesitate to demonstrate your ability to manage multiple workstreams.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our supportive team in Manchester!

How to prepare for a job interview at Kite Human Capital Ltd

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the Client Services/Delivery Manager role. Familiarise yourself with the key responsibilities like coordinating technical consultants and managing client expectations. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.

✨Showcase Your Communication Skills

As a Client Services/Delivery Manager, strong communication is crucial. Prepare examples of how you've effectively communicated with clients or teams in the past. Think about times when you had to clarify expectations or manage project timelines, and be ready to share those stories during the interview.

✨Demonstrate Organisational Prowess

This role requires excellent organisational skills, so come prepared with examples of how you've successfully managed multiple projects or workstreams. You could discuss tools or methods you use to stay organised, as well as any challenges you've faced and how you overcame them.

✨Focus on Customer Success

Since the role is centred around delivering value to customers, be ready to talk about your approach to customer success. Share specific instances where you've gone above and beyond to ensure a client's needs were met, and how that contributed to the overall success of a project.

Client Services/Delivery Manager - Manchester
Kite Human Capital Ltd
Location: Manchester
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