Commercial Account Handler

Commercial Account Handler

Full-Time 28800 - 48000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage client relationships and provide expert insurance advice to commercial clients.
  • Company: Leading insurance broker with a focus on exceptional client service.
  • Benefits: Ongoing training, career growth opportunities, and a supportive team environment.
  • Why this job: Build genuine client partnerships and make a real impact in the insurance industry.
  • Qualifications: Strong commercial insurance knowledge and proven client-facing experience required.
  • Other info: Collaborative culture that values your ideas and encourages continuous improvement.

The predicted salary is between 28800 - 48000 Β£ per year.

Leading Insurance Broker

Are you an experienced commercial insurance professional who takes pride in delivering exceptional client service? We are seeking a skilled Commercial Account Handler to join our client's established broking team. This is an opportunity to manage your own portfolio of commercial clients, build lasting relationships, and make a real impact on their businesses through expert insurance advice and solutions.

About the Role

As a Commercial Account Handler, you'll be the trusted advisor and primary point of contact for our commercial clients. From understanding their unique risk profiles to negotiating the best terms with underwriters, you'll manage the complete insurance life cycle while ensuring every client receives tailored, compliant, and expert service.

What you'll be doing:

  • Managing client relationships - Building trust and becoming the go-to insurance expert for your portfolio of commercial clients
  • Handling the full policy life cycle - From quotations and new business through to mid-term adjustments and renewals
  • Risk assessment and advisory - Analysing clients' businesses to identify coverage gaps and recommend improvements
  • Negotiating with underwriters - Securing optimal terms and coverage for your clients
  • Ensuring compliance - Keeping policies aligned with FCA regulations and industry standards
  • Identifying opportunities - Spotting chances to enhance coverage and grow client portfolios
  • Quality assurance - Maintaining meticulous documentation and conducting peer reviews to ensure accuracy

What We're Looking For

Essential:

  • Strong commercial insurance knowledge across products, underwriting principles, and FCA regulations
  • Proven experience as an account handler or similar client-facing commercial insurance role
  • Acturis proficiency - you're comfortable navigating the platform daily
  • Exceptional attention to detail - accuracy in policy documentation is critical
  • Outstanding communication skills - both written and verbal, with clients and underwriters alike
  • Client-focused mindset - you genuinely care about understanding businesses and solving their insurance challenges
  • Team player - collaborative, supportive, and committed to shared success

Desirable:

  • Cert CII or Dip CII qualification (or working towards it)
  • Experience across multiple commercial sectors
  • Track record of client retention and portfolio development

What Makes This Role Special

  • Genuine client relationships - you're not just processing policies, you're building trusted advisor partnerships
  • Professional development - we invest in ongoing training and support your career growth
  • Quality-focused culture - we value getting it right over rushing through
  • Variety - work across different commercial sectors and insurance products
  • Your voice matters - we encourage continuous improvement and welcome your ideas

About You

You're an experienced commercial insurance professional who:

  • Takes pride in delivering exceptional service and building client loyalty
  • Thinks proactively about risk and coverage, always staying one step ahead
  • Balances technical accuracy with commercial awareness
  • Thrives on solving complex insurance challenges
  • Values compliance and ethical practices
  • Works collaboratively and contributes to team success

How to Apply

If you're ready to bring your commercial insurance expertise to a team that values quality, client relationships, and professional development, we want to hear from you. Apply now.

Commercial Account Handler employer: Kite Human Capital Ltd

Join a leading insurance broker that prioritises exceptional client service and professional development. As a Commercial Account Handler, you'll enjoy a collaborative work culture that values quality and encourages your voice in continuous improvement. With opportunities to manage diverse commercial portfolios and receive ongoing training, this role offers a meaningful career path where you can truly make an impact.
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Contact Detail:

Kite Human Capital Ltd Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Commercial Account Handler

✨Tip Number 1

Network like a pro! Get out there and connect with industry professionals on LinkedIn or at local events. Building relationships can lead to job opportunities that aren’t even advertised.

✨Tip Number 2

Prepare for interviews by researching the company and its culture. Tailor your answers to show how your experience as a Commercial Account Handler aligns with their values and needs.

✨Tip Number 3

Practice your pitch! Be ready to explain how you can add value to their team, especially in managing client relationships and navigating the insurance life cycle.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining our team.

We think you need these skills to ace Commercial Account Handler

Commercial Insurance Knowledge
Client Relationship Management
Policy Life Cycle Management
Risk Assessment
Negotiation Skills
FCA Regulations Compliance
Attention to Detail
Acturis Proficiency
Communication Skills
Client-Focused Mindset
Team Collaboration
Portfolio Development
Problem-Solving Skills
Quality Assurance

Some tips for your application 🫑

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in commercial insurance. We want to see how your skills align with the role of a Commercial Account Handler, so don’t hold back on showcasing your client relationship successes!

Showcase Your Communication Skills: Since communication is key in this role, use your written application to demonstrate your ability to convey complex information clearly. We love seeing candidates who can articulate their thoughts well, so make every word count!

Highlight Relevant Experience: Don’t forget to mention your experience with Acturis and any other relevant tools or platforms. We’re looking for someone who’s comfortable navigating these systems, so let us know how you’ve used them in your previous roles.

Be Authentic: We value genuine connections, so let your personality shine through in your application. Share your passion for delivering exceptional service and building client loyalty – it’s what makes you stand out to us!

How to prepare for a job interview at Kite Human Capital Ltd

✨Know Your Stuff

Make sure you brush up on your commercial insurance knowledge, especially around products, underwriting principles, and FCA regulations. Being able to discuss these confidently will show that you're the expert they need.

✨Showcase Your Client Focus

Prepare examples of how you've built strong client relationships in the past. Think about specific situations where you went above and beyond to solve a client's insurance challenges. This will demonstrate your commitment to exceptional service.

✨Master the Art of Negotiation

Since negotiating with underwriters is key in this role, be ready to discuss your negotiation strategies. Share any successful outcomes you've achieved and how you secured optimal terms for your clients.

✨Attention to Detail is Key

Highlight your meticulous nature by discussing how you ensure accuracy in policy documentation. You might want to mention any systems or processes you use to maintain quality assurance, as this is crucial in the insurance industry.

Commercial Account Handler
Kite Human Capital Ltd
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