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- Tasks: Lead operational performance in a dynamic private healthcare setting.
- Company: A forward-thinking private healthcare provider in London.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Why this job: Make a real difference in healthcare while driving operational excellence.
- Qualifications: Proven senior leadership experience in private healthcare and change management.
- Other info: Join a team focused on innovation and patient care.
The predicted salary is between 72000 - 108000 £ per year.
Location: London Area - Hybrid
Contract: Full-time, Permanent
We are seeking a commercially driven COO to lead operational performance across a private healthcare organisation. This role suits someone who understands how private providers operate within NHS-commissioned pathways - balancing clinical quality, patient throughput, and commercial performance in a contract-driven environment. You will lead 3-6 direct reports, each managing their own service cluster. Your remit is to stabilise, strengthen, and scale operational delivery - ensuring clinics run efficiently, costs are managed, and performance improves as the organisation grows.
Key Responsibilities
- Operational and financial leadership across a multi-site clinical services business.
- Driving capacity utilisation and appointment throughput as core commercial levers.
- P&L accountability, cost control, and budget management across the group.
- Developing operational managers with clarity, accountability, and pace.
- Partnering on transformation and growth while protecting day-to-day delivery.
What We're Looking For
- Senior operational leadership within a private or independent healthcare provider delivering services into or on behalf of the NHS.
- Confidence leading through change while maintaining service continuity.
- CQC-regulated environment experience is highly desirable.
Chief Operating Officer (COO) - Private Healthcare Provider employer: Kite Human Capital Ltd
Contact Detail:
Kite Human Capital Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chief Operating Officer (COO) - Private Healthcare Provider
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who have experience with NHS-commissioned pathways. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by diving deep into the company’s operations. Understand their clinical quality metrics and how they balance patient throughput with commercial performance. This will show you’re not just another candidate but someone who gets the industry.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've developed operational managers in the past. Use specific examples that highlight your ability to drive change while keeping service delivery on point.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Chief Operating Officer (COO) - Private Healthcare Provider
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of COO in private healthcare. Highlight your experience with operational leadership and any relevant achievements that showcase your ability to drive performance and manage budgets.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your understanding of NHS-commissioned pathways and how you can balance clinical quality with commercial performance.
Showcase Your Leadership Skills: In both your CV and cover letter, emphasise your experience leading teams and managing service clusters. We want to see how you've developed operational managers and driven change while ensuring service continuity.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Kite Human Capital Ltd
✨Know Your Numbers
As a COO, you'll need to demonstrate your understanding of P&L accountability and budget management. Brush up on financial metrics relevant to private healthcare providers, and be ready to discuss how you've successfully managed costs and improved performance in previous roles.
✨Showcase Your Leadership Style
You'll be leading a team of operational managers, so it's crucial to articulate your leadership approach. Prepare examples of how you've developed teams, driven accountability, and maintained service continuity during times of change. This will show that you can balance operational demands with team development.
✨Understand the NHS Landscape
Since this role involves working within NHS-commissioned pathways, make sure you have a solid grasp of how private providers operate in this context. Be prepared to discuss specific challenges and opportunities you've encountered in similar environments, and how you've navigated them.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in a multi-site clinical services business. Think about past experiences where you've had to drive capacity utilisation or improve appointment throughput, and be ready to share your thought process and outcomes.