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For Companies At a Glance
- Tasks: Coordinate delivery teams and ensure clients receive top-notch service from our tech solutions.
- Company: Dynamic IT services company based in vibrant Manchester.
- Benefits: Competitive salary, career development opportunities, and a supportive team environment.
- Why this job: Be a key player in delivering impactful tech solutions to diverse clients.
- Qualifications: Experience in client services or project coordination with strong communication skills.
- Other info: Join a collaborative team and thrive in a fast-paced environment.
The predicted salary is between 36000 - 54000 £ per year.
We’re looking for an organized, proactive Client Services / Delivery Manager to support delivery teams and ensure customers gain rapid value from the technical SaaS solution that our client implements to a diverse range of customers (from financial services to building merchants!). The role is 5 days a week in the office.
The Role
- Coordinate and support our technical consultants to ensure smooth, timely delivery.
- Drive effective deployment through clear planning, strong communication, and efficient resource management.
- Act as the link between clients and delivery teams, ensuring expectations, timelines, and deliverables are clearly understood.
- Monitor project progress, highlight risks, and keep all stakeholders aligned.
About You
- Experience in client services, project coordination, or delivery support.
- Strong communicator with excellent organizational skills.
- Comfortable managing multiple workstreams and collaborating with technical teams.
- Focused on customer success and delivering value quickly.
Why you should apply?
- Play a key role in delivering impactful technology solutions.
- Work with talented technical consultants and great clients.
- Supportive team, career development opportunities, and a vibrant Manchester base.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Business Development, Other, and Information Technology
Industries: IT Services and IT Consulting
Salary: £45k
This range is provided by Kite Consulting Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Client Services / Delivery Manager – Manchester employer: Kite Consulting Group
Contact Detail:
Kite Consulting Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services / Delivery Manager – Manchester
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and client success stories. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to client services and project management. Think of examples from your past experiences that showcase your skills in communication and organisation.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Client Services / Delivery Manager – Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Client Services / Delivery Manager. Highlight your experience in client services and project coordination, and don’t forget to showcase your strong communication skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific examples of how you've driven effective deployment and supported delivery teams in the past.
Showcase Your Organisational Skills: Since the role requires excellent organisational skills, make sure to mention any tools or methods you use to keep projects on track. We love seeing how you manage multiple workstreams effectively!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Kite Consulting Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Client Services / Delivery Manager role. Familiarise yourself with the key responsibilities like coordinating technical consultants and managing project timelines. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As a Client Services / Delivery Manager, strong communication is crucial. Prepare examples of how you've effectively communicated with clients and teams in the past. Think about times when you’ve resolved conflicts or clarified expectations to ensure everyone was on the same page.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle multiple workstreams. Practice answering scenario-based questions where you might need to highlight risks or manage stakeholder expectations. This will showcase your proactive approach and organisational skills.
✨Demonstrate Your Focus on Customer Success
Be ready to discuss how you’ve previously delivered value to customers quickly. Share specific examples of how you’ve ensured client satisfaction and contributed to successful project outcomes. This will align perfectly with the company’s focus on customer success.
