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For Companies At a Glance
- Tasks: Manage client relationships and provide expert insurance advice to commercial clients.
- Company: Established commercial insurance broker with a focus on client service.
- Benefits: Ongoing training, career growth opportunities, and a supportive team environment.
- Why this job: Build genuine client partnerships and tackle complex insurance challenges.
- Qualifications: Experience in commercial insurance and strong communication skills required.
- Other info: Collaborative culture that values your ideas and contributions.
The predicted salary is between 30000 - 50000 £ per year.
Are you an experienced commercial insurance professional who takes pride in delivering exceptional client service? We are seeking a skilled Commercial Account Handler to join our client’s established broking team. This is an opportunity to manage your own portfolio of commercial clients, build lasting relationships, and make a real impact on their businesses through expert insurance advice and solutions.
About the Role
As a Commercial Account Handler, you will be the trusted advisor and primary point of contact for our commercial clients. From understanding their unique risk profiles to negotiating the best terms with underwriters, you will manage the complete insurance lifecycle while ensuring every client receives tailored, compliant, and expert service.
What you will be doing:
- Managing client relationships - Building trust and becoming the go-to insurance expert for your portfolio of commercial clients
- Handling the full policy lifecycle - From quotations and new business through to mid-term adjustments and renewals
- Risk assessment and advisory - Analysing clients’ businesses to identify coverage gaps and recommend improvements
- Negotiating with underwriters - Securing optimal terms and coverage for your clients
- Ensuring compliance - Keeping policies aligned with FCA regulations and industry standards
- Identifying opportunities - Spotting chances to enhance coverage and grow client portfolios
- Quality assurance - Maintaining meticulous documentation and conducting peer reviews to ensure accuracy
What We Are Looking For
- Strong commercial insurance knowledge across products, underwriting principles, and FCA regulations
- Proven experience as an account handler or similar client-facing commercial insurance role
- Acturis proficiency - you are comfortable navigating the platform daily
- Exceptional attention to detail - accuracy in policy documentation is critical
- Outstanding communication skills - both written and verbal, with clients and underwriters alike
- Client-focused mindset - you genuinely care about understanding businesses and solving their insurance challenges
- Team player - collaborative, supportive, and committed to shared success
- Cert CII or Dip CII qualification (or working towards it)
- Experience across multiple commercial sectors
- Track record of client retention and portfolio development
What Makes This Role Special
- Genuine client relationships - you are not just processing policies, you are building trusted advisor partnerships
- Professional development - we invest in ongoing training and support your career growth
- Quality-focused culture - we value getting it right over rushing through
- Variety - work across different commercial sectors and insurance products
- Your voice matters - we encourage continuous improvement and welcome your ideas
About You
You are an experienced commercial insurance professional who:
- Takes pride in delivering exceptional service and building client loyalty
- Thinks proactively about risk and coverage, always staying one step ahead
- Balances technical accuracy with commercial awareness
- Thrives on solving complex insurance challenges
- Values compliance and ethical practices
- Works collaboratively and contributes to team success
How to Apply
If you are ready to bring your commercial insurance expertise to a team that values quality, client relationships, and professional development, we want to hear from you.
Insurance Account Handler employer: Kite Consulting Group
Contact Detail:
Kite Consulting Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Account Handler
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at local events. Building relationships can lead to job opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Show them you understand their business and how you can add value as an Insurance Account Handler. Tailor your answers to highlight your relevant experience!
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in managing client relationships and negotiating with underwriters make you the perfect fit for the role. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Insurance Account Handler
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in commercial insurance. We want to see how your skills align with the role of an Insurance Account Handler, so don’t hold back on showcasing your client relationship successes!
Showcase Your Communication Skills: Since this role involves a lot of client interaction, it’s crucial to demonstrate your outstanding communication abilities. Use clear and concise language in your application, and maybe even share examples of how you’ve effectively communicated with clients or underwriters in the past.
Highlight Your Attention to Detail: Accuracy is key in insurance, so make sure your application is free from typos and errors. We appreciate meticulousness, so if you have any examples of how your attention to detail has benefited your previous roles, be sure to include them!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications better and ensures you’re considered for the role promptly. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Kite Consulting Group
✨Know Your Stuff
Make sure you brush up on your commercial insurance knowledge. Understand the products, underwriting principles, and FCA regulations inside out. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Client Relationship Skills
Prepare examples of how you've built trust with clients in the past. Think about specific situations where you’ve gone above and beyond to meet their needs. This will demonstrate your client-focused mindset and ability to manage relationships effectively.
✨Practice Your Negotiation Techniques
Since negotiating with underwriters is a key part of the role, be ready to discuss your negotiation strategies. You might even want to role-play some scenarios with a friend to get comfortable articulating your approach and securing the best terms for clients.
✨Emphasise Attention to Detail
Accuracy in policy documentation is critical, so be prepared to discuss how you ensure meticulousness in your work. Bring examples of how you've maintained quality assurance in previous roles, as this will highlight your commitment to getting it right.
