At a Glance
- Tasks: Lead the stewarding team to ensure cleanliness and efficiency in our vibrant hotel.
- Company: Join Hotel Indigo, where creativity meets hospitality in Shepherd’s Bush.
- Benefits: Enjoy a competitive salary, discounts, healthcare, and extensive employee perks.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Be the backbone of our operations and make a real impact on guest experiences.
- Qualifications: Experience in kitchen supervision and a passion for high standards.
The predicted salary is between 27636 - 27637 £ per year.
Keep it spotless, seamless, and running strong. At Hotel Indigo K West Shepherd’s Bush, we believe the heart of great hospitality starts behind the scenes. As Stewarding Supervisor, you’ll be the hands‑on leader who keeps our back‑of‑house running smoothly, from spotless kitchens to safe and hygienic spaces. You’ll support the team, manage operations, and ensure the highest standards of cleanliness and efficiency are upheld every single day.
What’s Our Story? Our hotel is inspired by the bold personality and artistic energy of Shepherd’s Bush, and we bring that same spirit to our service. Our team takes pride in creating spaces that feel effortless for guests, but that’s only possible with operational excellence backstage. As Stewarding Supervisor, you’ll play a vital role in making sure everything is ready for service: every plate, pot and prep station.
Here’s what you can look forward to as our Stewarding Supervisor:
- Annual Salary: £27,636.80
- Pension with company contributions
- 50% discount in all our restaurants and Spa treatments across our properties
- Team member and Friends & Family rates across our properties
- IHG Employee rate across 6000 hotels globally
- Complimentary stay after passing probation
- Healthcare Cash plan access
- Extensive employee benefits and discounts
- Interest‑free season ticket loan
- Employee Assistance Programme – 24/7 online GP, mental health & wellbeing support
- World‑class training, apprenticeships and management development programmes
- Bike to work scheme
- Free meals on duty
- ‘Recommend a Friend’ incentive
- Social and community‑focused initiatives and events
A Day in Your Neighbourhood:
- Lead the standards – Supervise all stewarding activity across the kitchen, restaurant and bar areas. Ensure cleaning, hygiene and food safety protocols are consistently followed and exceeded.
- Support operations – Make sure the team is set up with the equipment, tools and knowledge they need before every service. Keep back‑of‑house areas clean, safe and efficient.
- Team leadership – Brief, support and train the stewarding team daily. Motivate and role model high standards, while working closely with kitchen and F&D teams.
- Keep things compliant – Oversee COSHH, manual handling, and safe systems of work. Maintain checklists, schedules and training logs to ensure compliance is always up to date.
- Spot check & solve – Monitor cleanliness, equipment usage, and hygiene procedures, resolving issues proactively and reporting repairs or faults as needed.
- Control stock – Help manage chemical, consumable and equipment stock, ensuring ordering is timely and cost‑effective.
- Go green – Support sustainable practices including waste reduction, recycling, and efficient operations in line with our environmental goals.
What’s Your Story? You’re a team-focused, detail-driven supervisor who takes pride in keeping things clean, safe and running like clockwork. To succeed in this Stewarding Supervisor role, you’ll bring:
- Experience in stewarding, kitchen porter supervision or back‑of‑house operations in a hotel or high‑volume restaurant
- Strong understanding of food safety, hygiene and COSHH procedures
- Confidence leading, briefing and developing a small team
- Ability to work proactively with kitchen and F&B departments
- Great timekeeping, problem‑solving and communication skills
- Commitment to high standards, even when things get busy
- Flexibility to work shifts, including evenings, weekends and public holidays
- A valid Basic Food Hygiene certificate (or willingness to obtain one)
At Hotel Indigo, we believe true hospitality starts with the people behind the scenes. If you’re ready to make your mark, lead by example, and be part of a bold, creative team, apply now to become our Stewarding Supervisor.
All applicants must have existing rights to work status in the UK.
Stewarding Supervisor employer: Kitchen
At Hotel Indigo K West Shepherd’s Bush, we pride ourselves on fostering a vibrant and supportive work culture that values every team member's contribution. As a Stewarding Supervisor, you'll enjoy competitive benefits including a generous salary, extensive discounts across our properties, and access to world-class training programmes, all while working in an inspiring environment that reflects the artistic energy of Shepherd’s Bush. Join us to lead a dedicated team in maintaining the highest standards of cleanliness and efficiency, ensuring that our guests experience the best of hospitality from behind the scenes.
StudySmarter Expert Advice🤫
We think this is how you could land Stewarding Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, check out Hotel Indigo's vibe online. Understanding their values and style will help you connect better during the chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. This will help you feel more confident and articulate when discussing your experience in stewarding and team leadership.
✨Tip Number 3
Show off your problem-solving skills! Be ready to share examples of how you've tackled challenges in previous roles. This will demonstrate your proactive approach and ability to keep things running smoothly.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows you're genuinely interested and keeps you on their radar.
We think you need these skills to ace Stewarding Supervisor
Some tips for your application 🫡
Show Your Passion for Cleanliness:When writing your application, let us know how much you value cleanliness and hygiene. Share any experiences where you've maintained high standards in a busy environment, as this will resonate with our commitment to operational excellence.
Highlight Your Leadership Skills:As a Stewarding Supervisor, you'll be leading a team, so make sure to showcase your leadership experience. Talk about how you've motivated and trained others in the past, and how you can bring that same energy to our team at Hotel Indigo.
Be Specific About Your Experience:We want to hear about your hands-on experience in stewarding or back-of-house operations. Be specific about your roles and responsibilities, especially regarding food safety and hygiene protocols, as these are crucial for us.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on joining our team at Hotel Indigo.
How to prepare for a job interview at Kitchen
✨Know Your Hygiene Standards
Familiarise yourself with food safety, hygiene, and COSHH procedures before the interview. Be ready to discuss how you’ve implemented these standards in past roles, as this will show your commitment to maintaining a clean and safe environment.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a busy kitchen or back-of-house setting. Highlight your ability to motivate and train staff, as well as how you handle challenges when things get hectic.
✨Be Ready to Problem-Solve
Think of specific instances where you’ve identified and resolved issues proactively. This could be anything from equipment failures to cleanliness concerns. Demonstrating your problem-solving skills will impress the interviewers.
✨Emphasise Your Teamwork
Since collaboration with kitchen and F&B departments is key, prepare to discuss how you’ve worked effectively with other teams. Share stories that illustrate your communication skills and your ability to keep operations running smoothly.
