Wholesale Manager

Wholesale Manager

Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Engage with customers, promote our coffee, and build lasting relationships.
  • Company: Join Kiss the Hippo, London's first carbon-negative coffee brand.
  • Benefits: Enjoy remote work, staff discounts, and a supportive team culture.
  • Why this job: Be part of a rapidly growing company making a difference in the coffee industry.
  • Qualifications: Passion for coffee and strong communication skills are essential.
  • Other info: Dynamic role with opportunities for career advancement in a vibrant environment.

The predicted salary is between 36000 - 60000 £ per year.

Kiss the Hippo is an award-winning speciality coffee brand and the first carbon-negative coffee company in London, UK. We opened our doors six years ago in Richmond, London, and since then, we’ve been dedicated to making a difference through coffee. Our mission is to bring high-quality, ethically sourced, and sustainably roasted coffee to the UK and beyond, all from our roastery in Enfield, London.

In addition to our wholesale programme, we operate nine cafés in premium locations across central London. Café culture is integral to our identity, and our wholesale programme reflects our deep passion for hospitality. We aspire to collaborate with quality-driven, like-minded cafés, restaurants, hotels, and retailers across the UK and worldwide.

You will be part of our dynamic wholesale team, working alongside other wholesale managers, our Head of Coffee, and our Managing Director. We foster an entrepreneurial spirit within our team, offering you the freedom to pursue and develop opportunities as you identify and create them. This role is ideal for someone eager to grow within the coffee industry, well-connected to the coffee scene in the UK, and looking to join a rapidly expanding company where they can advance their career.

Key Responsibilities
  • Reach out to customer leads
  • Present, promote and sell coffee and equipment to existing and prospective customers
  • Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
  • Establish, develop and maintain positive business and customer relationships
  • Expedite the resolution of customer problems and complaints to maximize satisfaction
  • Achieve agreed upon sales targets and outcomes within schedule
  • Coordinate sales effort with team members and other departments
  • Analyze the territory/market’s potential, track sales and status reports
  • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services
  • Keep abreast of best practices and promotional trends
  • Continuously improve through feedback
  • Represent KTH in a professional manner

Location: 1 day in the roastery, 4 days remote

Laptop

Perkbox membership giving access to hundreds of discounts, wellbeing tools, and lifestyle perks

Staff discount across Kiss the Hippo Coffee

A supportive, values-driven team environment

Opportunities to grow with a fast-growing specialty coffee brand

Wholesale Manager employer: Kiss the Hippo Coffee

Kiss the Hippo is an exceptional employer, offering a vibrant and supportive work culture that champions sustainability and ethical practices in the coffee industry. With a focus on employee growth, you will have the opportunity to thrive within a rapidly expanding company while enjoying benefits such as a flexible working environment, a Perkbox membership for discounts, and a generous staff discount on our premium coffee products. Join us in our mission to make a meaningful impact through coffee, all from our innovative roastery in Enfield, London.
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Contact Detail:

Kiss the Hippo Coffee Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Wholesale Manager

✨Tip Number 1

Network like a pro! Get out there and connect with people in the coffee industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. We all know that who you know can sometimes matter just as much as what you know!

✨Tip Number 2

Show your passion for coffee! When you get the chance to chat with someone from Kiss the Hippo or any other company, let your enthusiasm shine through. Share your favourite coffee experiences and how you see yourself contributing to their mission. We love to see candidates who are genuinely excited about what we do!

✨Tip Number 3

Prepare for those interviews! Research the company, understand their values, and think about how your skills align with their goals. We want to see that you’ve done your homework and are ready to discuss how you can help us grow our wholesale programme.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team. We can’t wait to see what you bring to the table!

We think you need these skills to ace Wholesale Manager

Sales Skills
Customer Relationship Management
Market Analysis
Problem Resolution
Communication Skills
Team Coordination
Presentation Skills
Networking
Analytical Skills
Understanding of Coffee Industry
Promotional Strategy
Time Management
Adaptability
Entrepreneurial Spirit

Some tips for your application 🫡

Show Your Passion for Coffee: When writing your application, let your love for coffee shine through! Share any experiences you've had in the coffee industry or how you connect with our mission of sustainability and quality. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of the coffee community.

Tailor Your Application: Make sure to customise your CV and cover letter for the Wholesale Manager role. Highlight relevant skills and experiences that align with the responsibilities mentioned in the job description. This shows us that you've done your homework and are serious about joining our team.

Be Professional Yet Authentic: While we appreciate professionalism, we also value authenticity. Don’t be afraid to let your personality come through in your writing. We’re looking for someone who fits into our dynamic team, so showing us who you really are can make a big difference!

Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Kiss the Hippo and what we stand for!

How to prepare for a job interview at Kiss the Hippo Coffee

✨Know Your Coffee

Make sure you brush up on your coffee knowledge before the interview. Understand the different types of coffee beans, brewing methods, and what makes Kiss the Hippo unique in the market. This will show your passion for the industry and help you connect with the team.

✨Showcase Your Sales Skills

Prepare to discuss your previous sales experiences and how you've successfully built relationships with clients. Be ready to share specific examples of how you've met or exceeded sales targets, as this role is all about driving sales and maintaining customer satisfaction.

✨Understand the Brand Values

Familiarise yourself with Kiss the Hippo's mission and values, especially their commitment to sustainability and ethical sourcing. Be prepared to discuss how these values resonate with you and how you can contribute to their goals in the wholesale programme.

✨Ask Insightful Questions

Prepare a few thoughtful questions to ask during the interview. This could be about their wholesale strategy, how they measure success, or what opportunities for growth exist within the company. It shows you're genuinely interested and engaged in the conversation.

Wholesale Manager
Kiss the Hippo Coffee
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