At a Glance
- Tasks: Lead a team to provide top-notch support for individuals with learning disabilities.
- Company: Join Kisharon Langdon, a charity dedicated to empowering people with learning disabilities and autism.
- Benefits: Enjoy 21 days holiday, pension scheme, discounts, and career development opportunities.
- Other info: Flexible hours and on-call duties; driving licence needed.
- Why this job: Make a real difference in people's lives while working in a supportive and diverse environment.
- Qualifications: NVQ Level 3 in Health and Social Care and experience in management and care planning required.
The predicted salary is between 31000 - 34000 £ per year.
Kisharon Langdon UK has an exciting opportunity for a Service Manager to join their growing team inNorth-West London.
Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.
Job Title:Service Manager
Salary: £31,936 - £35,027(dependant on qualification)
Hours: 36 hours per week
Location: North-West London
About Us:
Kisharon Langdon are a charity offering a wider breadth of services of enhanced quality, enabling us to better support people with a learning disability and autistic people and their families.From nursery and school to further education, through to employment opportunities and supported living, Kisharon Langdon will enable people with a learning disability and autistic people to thrive and realise their ambitions and aspirations.
Whilst we support the Jewish community, we celebrate and benefit from the diversity of the communities in which we are based and welcome applicants from all backgrounds.
Service Manager - The Role:
The Service Manager is responsible for ensuring the organisation provides a person-centred service to all members, building relationships with them, their families and the local community.
The role is responsible for the supervision and management of a team of support workers, writing care and support plans and rota planning.The post holder will also be responsible for team management for annual leave, appraisals, performance management and any employee relations issues.The Service Manager will work in partnership with the Registered Manager to deliver against all strategic objectives within the operations division.
The Service Manager is responsible for ensuring the organisation provides a person-centred service to all members, building relationships with them, their families and the local community.
The role is responsible for the supervision and management of a team of support workers, writing care and support plans and rota planning.The post holder will also be responsible for team management for annual leave, appraisals, performance management and any employee relations issues.The Service Manager will work in partnership with the Registered Manager to deliver against all strategic objectives within the operations division.
Service Manager - Key Responsibilities:
- To work alongside the Registered Manager, organising and writing care and support plans, and risk assessments. Also supporting staff to provide person centred services to our members, adhering to organisational policies and procedures and quality systems
- To be responsible for the delivery of the service which takes into account all of the day-to-day operational requirements, and also quality measurements and monitoring
- To deputise for the Registered Manager and be the responsible manager in their absence carrying out all the duties that this position entails
- To ensure the service has the required level of resources to support members, including ensuring that the service is fully staffed according to agreed levels
- To ensure that all members are aware of all social, recreational, and community opportunities and events and facilitate necessary access
Service Manager - About You:
- Qualified to NVQ in Health & Social Care - Level 4 / RMA or Level 5 Diploma, or currently working towards. Minimum requirement Level 3,
- You will have experience in rota planning in line with contracted care needs across a 24-hours, 7-day rota.
- You will have previous experience of financial management, budget control, line management and working with adults with a learning disability and autistic people
- You will have the ability to address and respond to employee issues in a fair and consistent manner, including informal and formal performance management
- You will have working knowledge of regulatory body inspection processes and documentation, and of CQC fundamental standards including safeguarding procedures and processes
- You will have the ability to work flexibly and participate in the on-call rota as well as a full, clean driving licence and use of own vehicle
What we offer:
- 21 days paid holiday per holiday year which increases with length of service, in addition, you are entitled to bank and public holidays and major Jewish festivals. (Pro-rated for part time staff)
- Company Pension scheme
- Occupational Sick Pay after a qualifying period, which increases with length of service
- Employee Assistance and Wellbeing Programme with free access to independent advice, support and counselling on a wide range of issues
- Development and career progression opportunities
Applications; please supply your most recent updated CV and short cover letter detailing the skills and experience that make you suitable for this role.
Please Note: We reserve the right depending on the number of applications received, to shortlist and interview candidates prior to the closing date. xiskglj
This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service.
We cannot offer Visa Sponsorship at this time, all applicants will need to demonstrate the right to work in the UK.
To submit your CV for this Service Manager opportunity click Apply now!
Service Manager in London employer: Kisharon Langdon
Kisharon Langdon UK is an exceptional employer, dedicated to providing a supportive and inclusive work environment in North West London. With a strong focus on employee development, competitive benefits such as a generous holiday allowance, pension scheme, and access to discounts, Kisharon Langdon fosters a culture of growth and recognition, making it an ideal place for those passionate about making a meaningful impact in the lives of individuals with learning disabilities and autism.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in London
✨Tip Number 1
Familiarise yourself with the specific needs of individuals with learning disabilities and autism. Understanding their unique challenges and how to support them effectively will demonstrate your commitment to person-centred care, which is crucial for the Service Manager role.
✨Tip Number 2
Network with professionals in the health and social care sector, especially those who have experience in managing services for individuals with learning disabilities. This can provide you with valuable insights and connections that may help you stand out during the application process.
✨Tip Number 3
Prepare to discuss your experience with financial management and budget control in detail. Be ready to share specific examples of how you've successfully managed resources in previous roles, as this is a key responsibility of the Service Manager position.
✨Tip Number 4
Research Kisharon Langdon's values and community initiatives. Showing that you align with their mission and understand their impact on the community will not only impress during interviews but also highlight your genuine interest in the role.
We think you need these skills to ace Service Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in health and social care, particularly any roles involving management or support for individuals with learning disabilities and autism. Use keywords from the job description to demonstrate your suitability.
Craft a Compelling Cover Letter:In your cover letter, clearly outline your qualifications, such as your NVQ Level 3 or above in Health and Social Care. Discuss your experience with rota planning, financial management, and employee relations, and how these skills will benefit Kisharon Langdon.
Showcase Your Understanding of the Role:Demonstrate your understanding of the responsibilities of a Service Manager by mentioning specific examples from your past work. Highlight your ability to create person-centred care plans and manage a team effectively.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Kisharon Langdon
✨Know the Organisation
Familiarise yourself with Kisharon Langdon's mission and values. Understand their commitment to supporting individuals with learning disabilities and autism, as well as their focus on community engagement. This will help you align your answers with their goals during the interview.
✨Demonstrate Leadership Skills
As a Service Manager, you'll be supervising a team of support workers. Be prepared to discuss your previous experiences in team management, performance management, and how you've handled employee relations issues. Use specific examples to illustrate your leadership style.
✨Highlight Relevant Qualifications
Ensure you mention your NVQ Level 3 or above in Health and Social Care, as well as any experience in rota planning and financial management. These qualifications are crucial for the role, so be ready to explain how they have prepared you for this position.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and the organisation. You might ask about the team dynamics, opportunities for professional development, or how they measure success in the service provided.
