At a Glance
- Tasks: Support a dynamic maintenance team and manage Help Desk operations.
- Company: Join Kisharon Langdon UK, a charity making a real difference in people's lives.
- Benefits: Enjoy 21 days holiday, pension scheme, discounts, and career progression opportunities.
- Other info: Diverse workplace with excellent employee support and wellbeing programmes.
- Why this job: Make an impact while developing your skills in a supportive environment.
- Qualifications: Help Desk experience, strong communication skills, and proficiency in Microsoft Office.
Are you ready to support a dynamic maintenance team while making a real difference in people's lives? Kisharon Langdon UK has an exciting Maintenance Support Administrator opportunity!
Location: Colindale, North West London, NW9 6TD
Salary: £35,000 per annum
Job Type: Full time, Permanent
Hours: 36 hours per week
About Us: Kisharon Langdon are a charity offering a wider breadth of services of enhanced quality, enabling us to better support people with a learning disability and autistic people and their families. From nursery and school to further education, through to employment opportunities and supported living, Kisharon Langdon will enable people with a learning disability and autistic people to thrive and realise their ambitions and aspirations. Whilst we support the Jewish community, we celebrate and benefit from the diversity of the communities in which we are based and welcome applicants from all backgrounds.
The Role: You will oversee the Help Desk function, managing reactive maintenance work orders and ensuring data accuracy within our facilities management system. Working closely with the Estates team and external contractors, you will coordinate job paperwork, maintain maintenance contracts, monitor stock levels, and assist with procurement activities. Your role will drive system optimization, produce service level reports, and maintain strong supplier relationships to ensure timely completion of work and best value for the organisation.
Key Responsibilities:
- Oversee Help Desk operations, reporting and assigning reactive maintenance work orders with accurate data management
- Ensure complete job paperwork and provide maintenance reports including KPI and service level metrics
- Maintain all maintenance contracts within the facilities management system
- Monitor, control and track stock alongside the Estates team
- Source and negotiate supplier contracts, managing procurement for quality, price and terms
- Liaise with contractors to ensure timely work order closure
- Research and evaluate new products and maintain strong vendor relationships
You:
- Help Desk experience with a trade background, capable of offering basic problem-solving advice
- Experience determining necessary goods, services and equipment for organisations
- Excellent communication and relationship-building skills with strong analytical thinking
- Self-motivated problem-solver able to work independently and as part of a team under pressure
- Proficiency in Microsoft Office and general IT skills with meticulous attention to detail
- Strong prioritisation skills and ability to adapt to manage change
Benefits:
- 21 days holiday increasing with length of service, plus bank holidays and Major Jewish holidays
- Pension scheme via NatWest Cushion
- Blue light card providing access to 15,000 discounts from national and local retailers
- Eyecare benefits via Vision Express
- Long service recognition and rewards with employer referral bonus
- Season ticket loan and Bike2Work scheme
- Employee Assistance and Wellbeing Programme with free counselling and support
- Development and career progression opportunities
Please Note: We reserve the right depending on the number of applications received, to shortlist and interview candidates prior to the closing date. All candidates will need to have the right to work in the UK and we cannot offer Visa sponsorship at this time. This post is subject to a Standard Disclosure Application to the Disclosure and Barring Service.
To submit your CV for this exciting opportunity, click Apply today.
Maintenance Support Administrator employer: Kisharon Langdon
Kisharon Noé School is an exceptional employer dedicated to fostering a supportive and inclusive work environment for educators passionate about Jewish learning. Located in the vibrant NW4 area, we offer competitive salaries, professional development opportunities, and a collaborative culture that values each team member's contributions. Join us to make a meaningful impact in the lives of students with special educational needs while growing your career in a nurturing setting.
