Housing Officer in London

Kisharon Langdon UK has an exciting opportunity for a Housing Officer to join the growing team in Colindale, London.

About Kisharon Langdon

Kisharon Langdon are a newly merged charity offering a wider breadth of services of enhanced quality, enabling us to better support people with learning disabilities and autism and their families. From nursery and school to further education, through to employment opportunities and supported living, Kisharon Langdon will enable people with learning disabilities and autism to thrive and realise their ambitions and aspirations. Whilst we support the Jewish community, we celebrate and benefit from the diversity of the communities in which we are based and welcome applicants from all backgrounds.

The Role

The Housing Officer will be responsible for the day-to-day operational management concerning housing, facilities, and tenancy management in relation to properties within the supported living services in London. The role will include providing a responsible front-line service to our members, tenancy and leasehold management, property inspections, tenancy verification checks and general community management. The focus of this role will be to ensure that the services are delivered to a high standard and meet the agreed performance targets, establishing and maintaining excellent relationships with internal and external stakeholders. The post holder will be required to take responsibility for the delivery of property management services across the London portfolio, as well as contribute to the growth opportunities; therefore, the ability to drive is an essential part of this role.

Key Responsibilities

• Collaborate with managers, social workers, families, and stakeholders to facilitate the transition of individuals with learning disabilities into supported living, ensuring their housing needs are assessed and met.
• Offer support and advice on housing, rights, and entitlements for adults with learning disabilities and autism, aiming for secure and sustainable lodging.
• Manage and complete all London housing projects as per Operations Team requirements, maintaining a high profile through networking with key partners and promoting best practices and continuous improvement.
• Support work stream targets, uphold highest quality assessments, and ensure key performance indicators (e.g., voids, arrears, quality standards) are achieved.
• Handle London housing complaint resolution, with support from the Head of Housing & Facilities Management as needed.

About You

• Experience of working within a supported and/or social housing setting in an assets-based way.
• Good knowledge and understanding of housing options, welfare entitlements, and legal rights.
• Able to demonstrate a clear understanding of safeguarding requirements and procedures.
• Experience of small-scale project management.
• Full UK Driving license and ability to travel to other sites as required.
• Ability to plan and prioritise a busy workload and work independently.
• Ability to be able to prioritise activity to ensure effective management.
• Ability to work across services and recognise conflicting priorities.

What we offer

• 21 days holiday which increases with length of service, plus bank holidays and Major Jewish holidays.
• Pension scheme - (NatWest Cushion).
• Blue light card - access to more than 15,000 discounts from large national & local retailers.
• Eyecare benefits - via Vision Express.
• Long service recognition and reward & employer referral bonus.
• Season ticket loan and Bike2Work scheme.
• Employee Assistance and Wellbeing Programme with free access to independent advice, support and counselling on a wide range of issues.
• Development and career progression opportunities.

How to Apply

To submit your CV and short cover letter detailing your suitability for the Housing Officer role click "Apply now" link below. Please note: We reserve the right to shortlist and interview candidates prior to the closing date depending on the number of applications received. Early applications are therefore encouraged. This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service. We welcome applications from all individuals who have the right to work in the UK. Unfortunately, we are unable to offer visa sponsorship at this time.