At a Glance
- Tasks: Lead a team to provide person-centred services for individuals with learning disabilities.
- Company: Join a charity dedicated to supporting diverse communities and enhancing lives.
- Benefits: Generous holiday, pension scheme, sick pay, and wellbeing support.
- Other info: Exciting growth opportunities in a supportive and dynamic environment.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience in care management, financial oversight, and working with diverse communities.
The predicted salary is between 30000 - 40000 £ per year.
Kisharon Langdon UK has an exciting opportunity for a Service Manager to join their growing team in North-West London. Kisharon Langdon are a charity offering a wider breadth of services of enhanced quality, enabling us to better support people with a learning disability and autistic people and their families. From nursery and school to further education, through to employment opportunities and supported living, Kisharon Langdon will enable people with a learning disability and autistic people to thrive and realise their ambitions and aspirations.
Whilst we support the Jewish community, we celebrate and benefit from the diversity of the communities in which we are based and welcome applicants from all backgrounds.
Service Manager - The Role:
The Service Manager is responsible for ensuring the organisation provides a person-centred service to all members, building relationships with them, their families and the local community. The role is responsible for the supervision and management of a team of support workers, writing care and support plans and rota planning. The post holder will also be responsible for team management for annual leave, appraisals, performance management and any employee relations issues. The Service Manager will work in partnership with the Registered Manager to deliver against all strategic objectives within the operations division.
Service Manager - Key Responsibilities:
- To work alongside the Registered Manager, organising and writing care and support plans, and risk assessments. Also supporting staff to provide person centred services to our members, adhering to organisational policies and procedures and quality systems.
- To be responsible for the delivery of the service which takes into account all of the day-to-day operational requirements, and also quality measurements and monitoring.
- To ensure the service has the required level of resources to support members, including ensuring that the service is fully staffed according to agreed levels.
- To ensure that all members are aware of all social, recreational, and community opportunities and events and facilitate necessary access.
Service Manager - About You:
- Minimum requirement Level 3.
- You will have experience in rota planning in line with contracted care needs across a 24-hours, 7-day rota.
- You will have previous experience of financial management, budget control, line management and working with adults with a learning disability and autistic people.
- You will have the ability to address and respond to employee issues in a fair and consistent manner, including informal and formal performance management.
- You will have working knowledge of regulatory body inspection processes and documentation, and of CQC fundamental standards including safeguarding procedures and processes.
- You will have the ability to work flexibly and participate in the on-call rota as well as a full, clean driving licence and use of own vehicle.
21 days paid holiday per holiday year which increases with length of service, in addition, you are entitled to bank and public holidays and major Jewish festivals. (Pro-rated for part time staff) - Company Pension scheme - Occupational Sick Pay after a qualifying period, which increases with length of service - Employee Assistance and Wellbeing Programme with free access to independent advice, support and counselling on a wide range of issues - Development and career progression opportunities.
This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service.
To submit your CV for this Service Manager opportunity click Apply now!
Head of Training Services in London employer: Kisharon Langdon
Kisharon Noé School is an exceptional employer dedicated to fostering a supportive and inclusive work environment for educators passionate about Jewish learning. Located in the vibrant NW4 area, we offer competitive salaries, professional development opportunities, and a collaborative culture that values each team member's contributions. Join us to make a meaningful impact in the lives of students with special educational needs while growing your career in a nurturing setting.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Training Services in London
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Kisharon Langdon.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Kisharon Langdon.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Kisharon Langdon.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Kisharon Langdon. Apply directly through us to stand out!
We think you need these skills to ace Head of Training Services in London
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Kisharon Langdon. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Head of Training Services, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Kisharon Langdon
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Kisharon Langdon. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
