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For Companies At a Glance
- Tasks: Lead and manage high-profile B2B events, ensuring seamless execution and exceptional experiences.
- Company: Join Kisaco Research, a fast-growing company connecting bright minds through innovative events.
- Benefits: Enjoy hands-on training, a personal learning budget, and opportunities for international travel.
- Other info: Dynamic role with clear career progression and ambitious expansion plans.
- Why this job: Make a real impact in the events industry while collaborating with diverse teams.
- Qualifications: 3+ years of event experience, strong communication skills, and a passion for teamwork.
The predicted salary is between 40000 - 50000 £ per year.
Ready to progress your career in Events, with a fast-growing, purpose-driven company? At Kisaco Research, we connect the world’s brightest minds through world-class B2B conferences and exhibitions in future-focused industries like AI, Healthcare, Beauty, and Sustainability.
Why Join Us?
- Deliver world‑class events: Lead the end to end management of high profile conferences and expos that bring together Fortune 500s, scale ups, and investors.
- Drive real impact: Shape the delegate and sponsor experience, ensuring our events run seamlessly and create lasting value for participants.
- Sharpen your expertise: Access hands on training, coaching, and a personal learning budget to stay at the cutting edge of event operations and strategy.
- Collaborate & innovate: Partner with content, marketing, and commercial teams to design events that exceed expectations.
- Grow with us: Join a company with ambitious expansion plans and a clear career path for senior event leaders.
Role Overview
The Events Operations Manager is responsible for the organisation and operational aspects of running a series of global B2B events across a range of industries. The forums usually consist of a conference with sponsors and can range in size up to 1,000 attendees. The Events Operations Manager will be required to work with a proactive attitude and take on full responsibility for the delivery of the events, including a strict control of the event budget. They will be expected to offer solutions to any problems that occur within the business to deliver successful events. Some international travel can be expected.
Key Job Responsibilities
- To deliver and project manage all logistical aspects of our events including:
- On‑site delivery and management
- Speaker management & liaison
- Sponsor management & liaison
- Venue liaison
- Delegate communications and customer service
- Creation of event documentation
- Management of suppliers
- Cost reconciliation & budget management
- Liaison with cross‑functional team: production, marketing and sponsorship/sales
- Consistently come under budget
Speaker Management
- Following a hand‑over brief from the Event Producer contact all speakers
- Book accommodation and arrange travel (where necessary and agreed with producer)
- Compile and send out speaker logistical information
- Collate biographies for marketing collateral and chairperson
- Manage speaker expenses and costs (where necessary and agreed with producer)
- Co‑ordination and collection of speaker presentations pre‑conference
- Maintain regular contact with speakers to provide relevant updates and information as required
- Inform producer and Chairperson of any changes to programme including speaker drop‑outs / replacements
Venue
- Planning of menus & room set up
- Liaise with venue re: catering numbers
- Fulfilment of Health & Safety requirements
Suppliers
- Booking, briefing and managing event suppliers such as Audio Visual / Graphics / Catering / stand builders etc
- Organisation of signage and all event documentation
- Arrange creation, printing and delivery of any Conference Documentation
- To ensure the fulfilment of all supplier requirements onsite
Liaison with event teams
- Ensure attendee lists, delegate and speaker badges are complete and accurate
- Regularly monitor and liaise with Conference Producers and Sales Managers regarding guests, speakers, sponsors and other attendees
- Badge preparation and creation
- Ensure all equipment, signage and documentation is dispatched safely and securely to the venue and back
- Compile and distribute evaluation forms
At the Event
- Onsite preparation for conference
- Managing and overseeing all Health and Safety requirements and making contingency plans
- Ensure all A/V equipment is in place
- Quality control checks on all aspects inc. venue, room set up AV & catering
- Registration of delegates and speakers
- Liaison with suppliers e.g. AV, venue, caterers, printers
- Ensure presentations run to time
- Distribute and collect evaluation forms
- Note delegate attendance and create on‑site attendance list
- Ensure delegate list and conference documentation is stored securely
Post Event
- Manage and collate event evaluations and appropriate distribution
- Make payments where necessary and manage invoices
- Update documentation where required
- Uploading of supplementary documentation on the websites
- Create wash up report
Financial Management
- Planning, monitoring and reconciliation of all financials relating to the event
- Be involved and advise on cost savings during budget set up and sign off
- Look at the overall cost spend in the budget and advise on cost savings and doing things ‘differently’
- Taking payment and debt collection on the day of the conference
- Accurate and timely closing of event accounts
Behaviours & Attributes
- Ambition and drive: Demonstrates a strong desire to succeed, setting high standards and striving for continuous improvement.
- Flexibility under pressure: Adapts quickly to changing circumstances, remaining calm, accurate, and solution‑oriented when challenges arise.
- Collaboration: Works effectively as part of a team, contributing positively and supporting colleagues to achieve shared goals.
- Innovation: Stays abreast of industry trends and new technologies to improve event delivery.
- Resilience and adaptability: Maintains focus and performance in demanding situations, showing persistence and a positive attitude.
Minimum Experience
- Minimum 3 Year’s Events Experience
Candidate Qualifications
- Track record of delivering events under budget and in profit
- Effective verbal and written communication skills
- Excellent customer care skills
- High level of IT competency – must have strong computer skills including Excel, Word and PowerPoint
- Must be willing to travel
- Must be a team player
- Excellent written and oral skills, report writing skills essential
- Ensure efficient and sensitive handling of confidential information
Event Operations Manager employer: Kisaco Research
Contact Detail:
Kisaco Research Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Event Operations Manager
✨Tip Number 1
Network like a pro! Attend industry events, meet-ups, and conferences to connect with people in the events sector. You never know who might be looking for someone just like you!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past events, including photos, feedback, and any metrics that highlight your success. This will give potential employers a taste of what you can bring to their team.
✨Tip Number 3
Be proactive! If you see a job opening that excites you, don’t wait for the perfect moment. Reach out directly to the hiring manager or team to express your interest and share how you can add value.
✨Tip Number 4
Keep learning! Stay updated on the latest trends in event management and operations. Consider taking online courses or attending workshops to sharpen your skills and make yourself more attractive to employers.
We think you need these skills to ace Event Operations Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Event Operations Manager role. Highlight your relevant experience in managing events, especially focusing on budget control and logistical planning. We want to see how your skills align with our mission at Kisaco Research!
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of successful events you've managed. Include metrics like attendee numbers or budget savings to demonstrate your impact. This helps us understand how you can drive real results in our team.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon unless it's industry-specific. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our purpose-driven team!
How to prepare for a job interview at Kisaco Research
✨Know Your Events Inside Out
Before the interview, dive deep into Kisaco Research's past events. Familiarise yourself with their themes, target audiences, and any notable speakers or sponsors. This will not only show your genuine interest but also help you discuss how your experience aligns with their event goals.
✨Showcase Your Problem-Solving Skills
Prepare specific examples from your previous roles where you successfully managed challenges during events. Whether it was a last-minute speaker drop-out or budget constraints, demonstrating your proactive attitude and solution-oriented mindset will resonate well with the interviewers.
✨Highlight Your Collaborative Spirit
Since the role involves working closely with various teams, be ready to share experiences where you collaborated effectively with others. Discuss how you contributed to team success and how you can bring that collaborative energy to Kisaco Research.
✨Be Ready for Budget Talk
Given the emphasis on budget management in the job description, brush up on your financial management skills. Be prepared to discuss how you've previously come under budget and any innovative cost-saving strategies you've implemented in past events.