At a Glance
- Tasks: Oversee automated bots' life cycle, ensuring efficiency and compliance.
- Company: Kirtana Consulting, a forward-thinking firm in London.
- Benefits: 6-month rolling contract with opportunities for growth.
- Other info: Dynamic role with a focus on continuous improvement and innovation.
- Why this job: Be the key link between operations and development while enhancing AI technology.
- Qualifications: Experience with automation platforms and strong operational skills required.
The predicted salary is between 40000 - 50000 £ per year.
Kirtana consulting is looking for Bot Controllers for a 6-month rolling contract in London.
- Oversees the full life cycle of automated bots and AI agents, ensuring secure, compliant, and efficient operation.
- Manages performance monitoring, handles escalated enquiries, drives continuous bot training, and acts as the link between operational and development teams.
- Operational ownership for the full life cycle of automated bots and AI agents, requiring strong skills in run operations, monitoring, and continuous improvement.
- Must be able to manage bot performance, handle escalations, triage incidents, and coordinate fixes/enhancements with development teams while ensuring secure and compliant operation (access controls, auditability, safe responses).
- Practical experience with automation platforms (UI-Path RPA/IPA and/or conversational AI/agent platforms), structured bot training/knowledge management, and KPI-driven optimisation is essential, acting as the bridge between frontline operations, service owners, and engineering.
Bot Controllers-6months-London employer: Kirtana Consulting
Kirtana Consulting is an excellent employer, offering a dynamic work environment in the heart of London where innovation and collaboration thrive. With a strong focus on employee growth, we provide opportunities for professional development and skill enhancement, ensuring our team members are well-equipped to excel in their roles. Our commitment to a supportive culture and competitive benefits makes us an attractive choice for those seeking meaningful and rewarding employment.
We think you need these skills to ace Bot Controllers-6months-London
Python
SQL
Communication Skills
Attention to Detail
Problem-Solving Skills
Automation
API Integration
