At a Glance
- Tasks: Lead and manage a charity shop, maximising income and community engagement.
- Company: The Kirkwood, a charity dedicated to providing specialist care in Kirklees.
- Benefits: 27 days holiday, low-cost meals, NHS pension transfer, and employee support programme.
- Other info: Join a supportive team with opportunities for personal and professional growth.
- Why this job: Make a real difference in the community while developing your leadership skills.
- Qualifications: Experience in retail management and strong communication skills.
The predicted salary is between 20000 - 25000 £ per year.
The shop manager will be responsible for the overall management of The Kirkwood’s charity shop. The prime purpose of the post is to maximise income and profit and ensure the shop is well presented and managed in accordance with the shop policy and standards, whilst ensuring The Kirkwood has a high profile and understanding by the local community. The teamwork, communication and training of volunteers is a key part of the post.
As an employee, you will be offered a range of benefits, including:
- 27 days holiday (pro rata for part time staff)
- Access to our Employee Assistance Programme
- High-quality, low-cost meals at our Dalton site
- Complementary therapies
NHS Pensions are also transferable for those already contributing.
The Kirkwood provides specialist care, free of charge, to adults in Kirklees with advanced, progressive illnesses at any time from diagnosis to the end of life, respecting their individual needs and wishes. Care and support are also provided for their family members, friends, and carers, both during the illness and after death. Through education, training, and partnership with others, we improve care for everyone affected by a life limiting illness.
Hours: 40 hours per week (5 days over 7 with weekend work)
Shop Manager (Bradford Road) in Huddersfield employer: Kirkwood Hospice Enterprises Ltd.
The Kirkwood is an exceptional employer, offering a supportive work culture that prioritises teamwork and community engagement. As a Shop Manager at our Bradford Road location, you will benefit from generous holiday allowances, access to wellness programmes, and opportunities for personal growth while making a meaningful impact in the lives of those affected by serious illnesses in Kirklees.
Contact Details:
Kirkwood Hospice Enterprises Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Shop Manager (Bradford Road) in Huddersfield
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
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✨Show Off Your Customer Service Skills
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We think you need these skills to ace Shop Manager (Bradford Road) in Huddersfield
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Kirkwood Hospice Enterprises Ltd., customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Kirkwood Hospice Enterprises Ltd. and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Kirkwood Hospice Enterprises Ltd. that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Kirkwood Hospice Enterprises Ltd.
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
