At a Glance
- Tasks: Lead impactful community projects and engage with local residents to create positive change.
- Company: Join Sandwell Metropolitan Borough Council, dedicated to vibrant neighbourhoods.
- Benefits: Competitive salary, health and wellbeing focus, plus learning opportunities.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives and shape your community's future.
- Qualifications: Experience in project management and collaboration, with strong communication skills.
The predicted salary is between 37280 - 41771 £ per year.
Are you passionate about making a difference to people’s lives and communities in Sandwell? Do you want to be part of a team leading the way to create strong, resilient and vibrant neighbourhoods? Do you thrive on leading and shaping impactful projects and bringing people together to create lasting positive change? If so, we want you to join us.
We are looking for people who are enthusiastic and committed to making a real difference to the lives of our residents and strive to deliver outstanding customer service. As an effective problem-solver, you will work alongside a wide range of key partners, community groups and residents to find solutions for complex issues and make a positive impact on communities and people in Sandwell.
You will be responsible for the line management of the Neighbourhood Officers, supporting them to deliver a range of projects across Sandwell. Our core focus is to be Member Led, Customer Focused and Officer Driven. This impacts all the work we do as a team, where we demonstrate our values and behaviours every day.
Your responsibilities will include:
- Providing a visible, hands-on presence and acting as a vital point of contact for local businesses, local residents and the wider community to support their involvement in community ownership and promote local priorities.
- Leading on delivering ward-based action plans and engagement, proactively supporting ward councillors in fulfilling their community leadership roles and allocating local funding.
- Being prepared to work outside in all weathers, with some evening and weekend work to meet community needs.
- Playing a crucial part in problem-solving for residents, being an instrumental part of positive change within communities, shaping projects and improving the lives and local area for people in Sandwell.
About you
- Educated to Level 4 or equivalent in a relevant subject.
- Have a minimum of 3 years’ experience of working within a complex environment.
- Have experience of establishing and managing collaborative working and partnership models.
- Have experience of project work, ensuring its completion.
- Have experience of line management responsibilities.
- Be customer-focused, working effectively with others to deliver a responsive, efficient, agile, high quality service to residents.
- Able to lead by example and set high standards.
- Passionate about delivering the best possible outcomes for the people of Sandwell.
- Resilient and able to use your communication skills to influence others.
- Experienced in influencing, negotiating and problem solving with partners to deliver outcomes for communities.
Our Offer to You
- Access to our award-winning employee benefits scheme.
- A strong focus on health and wellbeing.
- A variety of learning and development opportunities to help you grow in your career.
Hours: 37 hours per week
Closing Date: 2 June 2026
For further details, please contact Santokh Singh, Neighbourhood Services Manager or Neil Bould, Neighbourhood Operations Manager.
Company: Sandwell Metropolitan Borough Council
Salary: Band F, SCP 26-31 (£37,280- £41,771 per annum)
Location: Sandwell, West Midlands
Sector: Health and Social Care
Ward Engagement & Community Impact Coordinator employer: Kirklees Metropolitan Council
Sandwell Metropolitan Borough Council is an exceptional employer dedicated to fostering strong, resilient communities in Sandwell. With a strong focus on employee wellbeing and professional development, we offer a competitive benefits package and a collaborative work culture that empowers staff to make a meaningful impact. Join us in shaping vibrant neighbourhoods while enjoying opportunities for growth and a supportive environment that values your contributions.
Contact Details:
Kirklees Metropolitan Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Ward Engagement & Community Impact Coordinator
✨Tip Number 1
Get to know the community! Spend some time in Sandwell, chat with locals, and understand their needs. This will not only help you connect better during interviews but also show your genuine passion for making a difference.
✨Tip Number 2
Network like a pro! Attend local events or community meetings to meet key partners and residents. Building relationships can open doors and give you insights that will set you apart from other candidates.
✨Tip Number 3
Showcase your problem-solving skills! Prepare examples of how you've tackled complex issues in the past. Be ready to discuss how you can apply those skills to make a positive impact in Sandwell.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team and making a real difference in the community.
We think you need these skills to ace Ward Engagement & Community Impact Coordinator
Some tips for your application 🫡
Show Your Passion:Make sure to highlight your enthusiasm for making a difference in people's lives and communities. We want to see your commitment to creating strong, resilient neighbourhoods in Sandwell, so let that shine through in your application!
Tailor Your Experience:When detailing your experience, focus on your project management skills and any collaborative work you've done. We’re looking for someone who can lead and shape impactful projects, so be specific about how you've done this in the past.
Demonstrate Problem-Solving Skills:Since this role involves tackling complex issues, share examples of how you've successfully solved problems in previous roles. We love seeing effective problem-solvers who can influence and negotiate with partners to deliver positive outcomes.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity to make a real impact in Sandwell.
How to prepare for a job interview at Kirklees Metropolitan Council
✨Know Your Community
Before the interview, take some time to research Sandwell and its communities. Understand the key issues residents face and think about how your experience can help address these challenges. This will show your genuine passion for making a difference.
✨Showcase Your Problem-Solving Skills
Prepare specific examples from your past work where you successfully solved complex problems or led impactful projects. Be ready to discuss how you collaborated with community groups and partners to achieve positive outcomes.
✨Demonstrate Customer Focus
Think about how you can illustrate your commitment to outstanding customer service. Share experiences where you went above and beyond to meet the needs of residents or stakeholders, highlighting your ability to listen and respond effectively.
✨Be Ready for Practical Scenarios
Since this role involves hands-on engagement, be prepared for situational questions that may require you to think on your feet. Practice responding to hypothetical scenarios related to community engagement and project management to showcase your adaptability.
