At a Glance
- Tasks: Lead impactful projects and engage with the community to create positive change.
- Company: Join Sandwell Metropolitan Borough Council, dedicated to vibrant neighbourhoods.
- Benefits: Competitive salary, health and wellbeing focus, plus learning opportunities.
- Other info: Dynamic role with evening and weekend work; great for passionate problem-solvers.
- Why this job: Make a real difference in people's lives and shape your community.
- Qualifications: Level 4 education, 3 years' experience in complex environments, and strong leadership skills.
The predicted salary is between 37280 - 41771 £ per year.
Are you passionate about making a difference to people’s lives and communities in Sandwell? Do you want to be part of a team leading the way to create strong, resilient and vibrant neighbourhoods? Do you thrive on leading and shaping impactful projects and bringing people together to create lasting positive change? If so, we want you to join us.
We are looking for people who are enthusiastic and committed to making a real difference to the lives of our residents and strive to deliver outstanding customer service. As an effective problem-solver, you will work alongside a wide range of key partners, community groups and residents to find solutions for complex issues and make a positive impact on communities and people in Sandwell.
You will be responsible for the line management of the Neighbourhood Officers, supporting them to deliver a range of projects across Sandwell. Our core focus is to be Member Led, Customer Focused and Officer Driven. This impacts all the work we do as a team, where we demonstrate our values and behaviours every day.
Your responsibilities will include:
- Providing a visible, hands-on presence and acting as a vital point of contact for local businesses, local residents and the wider community to support their involvement in community ownership and promote local priorities.
- Leading on delivering ward-based action plans and engagement, proactively supporting ward councillors in fulfilling their community leadership roles and allocating local funding.
- Being prepared to work outside in all weathers, with some evening and weekend work to meet community needs.
- Playing a crucial part in problem-solving for residents, being an instrumental part of positive change within communities, shaping projects and improving the lives and local area for people in Sandwell.
About you
- Educated to Level 4 or equivalent in a relevant subject.
- Have a minimum of 3 years’ experience of working within a complex environment.
- Have experience of establishing and managing collaborative working and partnership models.
- Have experience of project work, ensuring its completion.
- Have experience of line management responsibilities.
- Be customer-focused, working effectively with others to deliver a responsive, efficient, agile, high quality service to residents.
- Able to lead by example and set high standards.
- Passionate about delivering the best possible outcomes for the people of Sandwell.
- Resilient and able to use your communication skills to influence others.
- Experienced in influencing, negotiating and problem solving with partners to deliver outcomes for communities.
Our Offer to You
- Access to our award-winning employee benefits scheme.
- A strong focus on health and wellbeing.
- A variety of learning and development opportunities to help you grow in your career.
Hours: 37 hours per week
Closing Date: 2 June 2026
For further details, please contact Santokh Singh, Neighbourhood Services Manager or Neil Bould, Neighbourhood Operations Manager.
Company: Sandwell Metropolitan Borough Council
Salary: Band F, SCP 26-31 (£37,280- £41,771 per annum)
Location: Sandwell, West Midlands
Sector: Health and Social Care
Ward Co-Ordinator employer: Kirklees Metropolitan Council
Sandwell Metropolitan Borough Council is an exceptional employer dedicated to making a meaningful impact in the lives of residents in Sandwell. With a strong focus on health and wellbeing, we offer a competitive benefits package and numerous opportunities for professional development, fostering a collaborative and supportive work culture. Join us in leading impactful projects that create vibrant communities, where your contributions will be valued and recognised.
Contact Details:
Kirklees Metropolitan Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Ward Co-Ordinator
✨Tip Number 1
Get to know the community! Spend some time in Sandwell, chat with locals, and understand their needs. This will not only help you connect better during interviews but also show your genuine interest in making a difference.
✨Tip Number 2
Network like a pro! Attend local events or community meetings to meet key partners and residents. Building relationships can give you insider info on the role and might even lead to a recommendation!
✨Tip Number 3
Showcase your problem-solving skills! Prepare examples of how you've tackled complex issues in the past. Be ready to discuss these during interviews to demonstrate your ability to make a positive impact.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team and making a real difference in Sandwell.
We think you need these skills to ace Ward Co-Ordinator
Some tips for your application 🫡
Show Your Passion:Make sure to express your enthusiasm for making a difference in the community. We want to see how your values align with our mission to create vibrant neighbourhoods in Sandwell.
Tailor Your Application:Don’t just send a generic application! Highlight your relevant experience and skills that match the job description. We love seeing how you can contribute to our team and the local community.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to understand and directly related to the role of Ward Co-Ordinator.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important details!
How to prepare for a job interview at Kirklees Metropolitan Council
✨Know Your Community
Before the interview, take some time to research Sandwell and its communities. Understand the key issues residents face and think about how you can contribute to positive change. This will show your passion for making a difference and your commitment to the role.
✨Showcase Your Problem-Solving Skills
Prepare specific examples from your past experiences where you've successfully solved complex problems or led projects. Highlight how you collaborated with others and the impact your solutions had on the community. This will demonstrate your ability to handle the challenges of the role.
✨Emphasise Customer Focus
Be ready to discuss how you prioritise customer service in your work. Share instances where you went above and beyond to meet the needs of residents or stakeholders. This aligns perfectly with the job's emphasis on being customer-focused and delivering high-quality service.
✨Demonstrate Leadership Qualities
Since the role involves line management, think about your leadership style and how you motivate and support your team. Prepare to talk about how you set high standards and lead by example, as this is crucial for fostering a positive working environment.
