At a Glance
- Tasks: Provide top-notch reception and admin support in a busy, rewarding environment.
- Company: Join Wakefield Council and be part of a caring community.
- Benefits: Competitive salary, comprehensive induction, and opportunities for further learning.
- Other info: Dynamic role with excellent career growth opportunities.
- Why this job: Make a real impact in Adult Social Care while developing your skills.
- Qualifications: 4 GCSEs at grade C or above, or relevant experience required.
The predicted salary is between 25589 - 26403 £ per year.
Do you have excellent organisational skills with an interest in working in Adult Social Care? Do you want to work in a welcoming, rewarding, yet busy environment working front line as part of a rewarding team? Are you self‑motivated, enthusiastic and have excellent administration skills? If so, we would love to hear from you!
We are seeking to appoint a full‑time Receptionist / Administration Officer who will provide an effective and high‑quality reception and administrative support service within Connecting Care, ensuring customers, visitors and contractors receive high levels of customer support on arrival at bases across the district. You will be the first point of contact for users and visitors to the building, dealing independently with routine enquiries and requests for information from a range of colleagues, partners and members of the public, working within the Council's Customer Care policy and displaying a can‑do attitude.
This permanent opportunity offers excellent benefits, and you will be fully supported with a comprehensive induction programme and opportunities for further learning.
The successful candidate will require:
- 4 GCSE “C” or above grades, or equivalent level qualifications; or relevant experience in a similar role.
- ICT qualification such as ECDL, ICT GCSE or demonstrate experience.
- Relevant experience of working in a similar function.
- Excellent organisational skills with the ability to work on own initiative and manage own workload.
- Excellent written, verbal and interpersonal skills with the ability to communicate effectively with a wide range of customers.
Working in Adult Social Care is challenging and rewarding, and our Support Services Team provide a vital role in ensuring business needs are met across the service.
Join us and make a real impact in the community. Apply today to become a valued member of our team!
Reception & Admin Officer — Adult Social Care in Wakefield employer: Kirklees Metropolitan Council
Wakefield Council is an excellent employer that values its employees and fosters a supportive work culture within the Adult Social Care sector. With a commitment to professional development, you will benefit from a comprehensive induction programme and ongoing learning opportunities, all while making a meaningful impact in the community. Located in Wakefield, West Yorkshire, our team thrives in a welcoming environment where your organisational skills and enthusiasm are truly appreciated.
Contact Details:
Kirklees Metropolitan Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Reception & Admin Officer — Adult Social Care in Wakefield
✨Tip Number 1
Get to know the company! Research Wakefield Council and their values in Adult Social Care. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact, it's crucial to convey a friendly and professional attitude. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events related to Adult Social Care. This can give you insider knowledge and potentially a foot in the door.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Wakefield Council.
We think you need these skills to ace Reception & Admin Officer — Adult Social Care in Wakefield
Some tips for your application 🫡
Show Off Your Organisational Skills:Make sure to highlight your organisational skills in your application. We want to see how you manage your workload and keep things running smoothly, especially in a busy environment like Adult Social Care.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who understand what we’re looking for and can demonstrate their relevant experience.
Be Personable:Since you'll be the first point of contact for visitors, it’s important to show off your interpersonal skills. Use a friendly tone in your written application to reflect your ability to communicate effectively with a wide range of customers.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly and shows that you’re keen on joining our team!
How to prepare for a job interview at Kirklees Metropolitan Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Reception & Admin Officer in Adult Social Care. Familiarise yourself with the key skills mentioned in the job description, like organisational skills and customer service. This will help you tailor your answers to show how you fit the role.
✨Showcase Your Communication Skills
As the first point of contact, excellent verbal and written communication is crucial. Prepare examples from your past experiences where you effectively communicated with customers or colleagues. This will demonstrate your ability to handle enquiries and requests professionally.
✨Demonstrate Your Can-Do Attitude
The job requires a positive, self-motivated approach. Think of instances where you went above and beyond in previous roles. Share these stories during the interview to highlight your enthusiasm and willingness to tackle challenges head-on.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, or the council's approach to customer care. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
