At a Glance
- Tasks: Drive our accessible minibuses and support a diverse range of passengers every day.
- Company: Join Essex County Council and be part of a community-focused transport service.
- Benefits: Competitive salary, pension, and the chance to make a real difference.
- Other info: Flexible split-shift pattern with excellent training opportunities.
- Why this job: Meet amazing people and positively impact their lives while driving.
- Qualifications: Must hold a D1 driving licence and have customer service experience.
The predicted salary is between 25959 - 25959 £ per year.
UGO Bus delivers tailored, accessible transport for businesses, residents, and public-sector organisations across Essex. As part of Essex County Council, we’re proud to provide a friendly, reliable and community‑focused service using our modern fleet of minibuses. We are now looking for dedicated and thoughtful individuals to join our team as UGO Bus Drivers.
Please note this is a part time – As & When position.
Why You’ll Love Working With UsOur drivers make a real difference every day. You’ll be supporting a diverse range of passengers – from students and young people to older adults and individuals with disabilities or special educational needs. Compassion, professionalism, and a positive outlook are at the heart of the role.
Shift PatternAll UGO Bus drivers work to a split‑shift pattern, so flexibility and an understanding of this schedule is crucial. A typical split shift might include:
- Morning: 7.30am – 10.00am
- Afternoon: 2.30pm – 5.00pm
This structure supports the needs of our passengers throughout the day. Please note: part‑time and term‑time salaries are pro rata.
What We’re Looking For- Hold a current driving licence with D1 entitlement is essential – this is an essential requirement for driving our accessible minibuses and forms a core part of your suitability for the position.
- Have experience working with customers from a wide range of backgrounds and needs.
- Understand the importance of flexibility and can adapt to shifting demands.
- Stay calm and professional under pressure.
- Are confident using a smartphone or tablet.
- Have strong communication and interpersonal skills in customer‑facing environments.
If successful, you’ll complete an enhanced DBS check, pass an ECC minibus driver assessment, and attend mandatory training – including MiDAS and First Aid.
Ugobus Driver – Clacton employer: Kirklees Metropolitan Council
At UGO Bus, part of Essex County Council, we pride ourselves on being a compassionate and community-focused employer. Our drivers play a vital role in enhancing the lives of our diverse passengers, and we offer a supportive work culture that values flexibility and personal growth. With opportunities for training and development, as well as a commitment to employee well-being, working with us in Clacton-on-Sea means making a meaningful impact while enjoying a rewarding career.
Contact Details:
Kirklees Metropolitan Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Ugobus Driver – Clacton
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Kirklees Metropolitan Council and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Kirklees Metropolitan Council and let us see your personality shine through!
We think you need these skills to ace Ugobus Driver – Clacton
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Kirklees Metropolitan Council.
Get Familiar with Our Brand:Before applying, take some time to learn about Kirklees Metropolitan Council and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Kirklees Metropolitan Council
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Kirklees Metropolitan Council.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Kirklees Metropolitan Council will surely appreciate.
