At a Glance
- Tasks: Manage financial affairs for individuals needing support, ensuring compliance with legislation.
- Company: Join Durham County Council, a proud equal opportunities employer.
- Benefits: Enjoy competitive salary, generous leave, and flexible working arrangements.
- Other info: Dynamic team environment with a commitment to safeguarding and diversity.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: NVQ Level 3 in Business Administration or equivalent experience required.
The predicted salary is between 30024 - 33699 £ per year.
The Financial Assessment and Benefits Officer role is based at Greenlane Council Offices in Spennymoor, working 37 hours per week within the Deputy and Appointee Team. The Deputy and Appointee Team manage the financial affairs of people who do not have the mental capacity to look after their own and do not have any other suitable person to take on the role i.e., recognised legal representative, close family or friends. All support is provided in accordance with relevant legislation, case law, and the working practices and procedures of the council to the required standards.
You will be a dedicated, customer-focused and enthusiastic team player who takes pride in providing excellent customer service. You will have good communication skills, be able to work under pressure, to tight deadlines and with a high degree of accuracy, be well-organised with a flexible approach, have good IT skills and be able to manage changing priorities. You will also need to be able to work unsupervised and use your initiative.
Contact For an informal discussion about the role, contact Liam Pitt via email at liam.pitt@durham.gov.uk.
What will I need? You must have minimum NVQ Level 3 in Business Administration or equivalent recognised qualification and relevant experience in an administrative/finance setting. Please refer to the attached Person Specification for the full criteria. If successful, you will be required to apply for a Disclosure and Barring Service Enhanced Disclosure.
Our commitment to safeguarding Durham County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all employees and volunteers to share this commitment. This role is exempt from the Rehabilitation of Offenders Act 1974 and therefore if successful in your application an Enhanced Disclosure and Barring Service (DBS) check will be sought inclusive of a check of the Adults Barred List, due to the position working in regulated activity. Applicants should be aware that the DBS check will disclose both spent and unspent convictions, cautions, reprimands and warnings, in line with current legislation and will confirm whether an individual is barred from working with children, adults, or both.
Interviews Interviews will be held week commencing 15th June 2026. We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.
Our offer to you We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years’ continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Rewards and benefits are subject to individual terms and conditions.
Equality, Diversity, and Inclusion We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled and neurodivergent people and offer support throughout the recruitment process.
Financial Assessment and Benefits Officer in Spennymoor employer: Kirklees Metropolitan Council
Durham County Council is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. Located in Spennymoor, the Financial Assessment and Benefits Officer role provides a competitive salary, generous annual leave, and flexible working arrangements, all while contributing to meaningful work that supports vulnerable individuals in the community. With a commitment to equality, diversity, and inclusion, Durham County Council fosters an environment where every employee can thrive and make a positive impact.
Contact Details:
Kirklees Metropolitan Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Financial Assessment and Benefits Officer in Spennymoor
✨Tip Number 1
Get to know the company! Research Durham County Council and understand their values, especially around safeguarding and diversity. This will help you tailor your responses during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role requires excellent customer service, try role-playing common scenarios with a friend or family member. This will help you feel more confident when discussing how you'd handle various situations in the interview.
✨Tip Number 3
Be ready to showcase your organisational skills! Think of examples from your past experiences where you managed tight deadlines or changing priorities. Having these stories at the ready will impress the interviewers and demonstrate your ability to work under pressure.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, if you meet the essential criteria, you might just benefit from the guaranteed interview scheme!
We think you need these skills to ace Financial Assessment and Benefits Officer in Spennymoor
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experience match the Financial Assessment and Benefits Officer role. We want to see how you can bring your unique flair to our team!
Show Off Your Customer Service Skills:Since this role is all about providing excellent customer service, don’t forget to include examples of how you've gone above and beyond for customers in your previous roles. We love a good story!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-organised applications that are easy to read, so make sure to structure your thoughts logically.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly. Plus, it’s super easy!
How to prepare for a job interview at Kirklees Metropolitan Council
✨Know Your Stuff
Make sure you understand the role of a Financial Assessment and Benefits Officer. Brush up on relevant legislation and case law, as well as the council's working practices. This will show that you're not just interested in the job, but that you’re prepared to hit the ground running.
✨Show Off Your Customer Service Skills
Since this role is all about providing excellent customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to discuss how you handle pressure and tight deadlines while maintaining a high degree of accuracy.
✨Demonstrate Your Organisational Skills
Prepare to talk about how you manage changing priorities and stay organised. You might want to share specific tools or methods you use to keep track of tasks, especially in a busy environment. This will highlight your ability to work unsupervised and use your initiative.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how success is measured in this role. This shows your genuine interest and helps you assess if the role is the right fit for you.
