At a Glance
- Tasks: Provide essential admin support to social workers in a fast-paced hospital environment.
- Company: Join Durham County Council, a proud equal opportunities employer.
- Benefits: Enjoy competitive salary, generous leave, and flexible working arrangements.
- Other info: Diverse team with excellent career growth and support for all applicants.
- Why this job: Make a real difference in health and social care while developing your skills.
- Qualifications: Level Two NVQ in Business Administration and experience in a busy office.
The predicted salary is between 25185 - 25989 £ per year.
We are seeking a proactive and organised Business Support Assistant to join our hospital social work team on a temporary basis. In this role, you will provide essential administrative support to social workers. The successful candidate will have strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment. Experience in an administrative role within health or social care is desirable. This post is temporary until 31st March 2027.
What is involved?
The post will be to support the Hospital Social Work teams, working within a team of professional staff who are committed to quality service provision and innovation. Duties will include:
- Answering telephone calls
- Signposting patients, families and professionals to appropriate services
- Taking accurate messages and records
- Handling general enquiries
- Sending out letters, care plans and assessments
- Managing emails, filing, archiving and a range of general administrative tasks as required by the service
What will I need?
- Excellent time management and organisational skills
- Experience of working in a fast‑paced environment
- Excellent communication skills
Required Qualifications:
- Must hold Level Two NVQ in Business Administration or equivalent
- Must have previous experience of working in a busy office environment
Please refer to the attached Person Specification for the full criteria.
Interviews will be held on the week commencing 27th July 2026. We operate a guaranteed interview scheme for applicants who can show they meet all the essential criteria and have indicated they have a disability, are a looked‑after young person, care leaver or a veteran.
Our Offer to You:
We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years’ continuous local government service), membership of the contributory pension scheme and a range of flexible working arrangements including hybrid working (home and office) where applicable. Rewards and benefits are subject to individual terms and conditions.
Equality, Diversity, and Inclusion:
We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled and neurodivergent people and offer support throughout the recruitment process.
How to Apply:
Please note that we do not accept CVs. All applications must be submitted online via the Northeast Jobs portal. In the ‘Person Specification’ section of the form, clearly demonstrate how you meet the essential (and, where possible, desirable) criteria. Applications that do not evidence the essential requirements will not be shortlisted. If you require assistance when applying for this role, please contact our Recruitment Helpdesk.
Salary: Grade 3 – £25,185 – £25,989 (pay award pending)
Location: Seaham, Durham
Sector: Health and Social Care
Company: Durham County Council
Business Support Assistant in Seaham employer: Kirklees Metropolitan Council
Kirklees Metropolitan Council is an excellent employer, offering a supportive and flexible work environment for Childcare Lawyers in Northallerton. With hybrid working options and a strong commitment to employee growth, the council fosters a culture of collaboration and professional development, making it an ideal place for those passionate about making a meaningful impact in children's services.
Contact Details:
Kirklees Metropolitan Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Assistant in Seaham
✨Get Involved in Local Community Projects
One of the best ways to land a temporary role in social work is to dive headfirst into local community projects. Volunteer your time or skills at local charities or community centres to not only gain experience but also to connect with professionals in the field. They might just have some insider knowledge on temporary positions that pop up!
✨Engage with Social Work Networks
Join online forums and social media groups specifically for social workers. Platforms like Facebook or LinkedIn have dedicated groups where professionals share temporary job opportunities. Being an active member can help you stay in the loop and even get recommendations from those already in the field.
✨Attend Workshops and Seminars
Keep an eye out for workshops, seminars, or conferences related to social work in your area. These events aren't just great for learning; they're also hotbeds for networking! You never know who might be hiring or can point you towards a temporary position while you're soaking up new skills.
✨Apply Directly Through Our Website!
When you spot a role that piques your interest, especially for a temporary position, make sure to apply directly through our website! This not only shows your commitment to Kirklees Metropolitan Council, but also gives you an edge by putting your application right in front of the hiring team. Let’s get you moving on that path to your next opportunity!
We think you need these skills to ace Business Support Assistant in Seaham
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let's highlight why you're passionate about social work and how your values align with those of Kirklees Metropolitan Council. Share specific experiences where you made a difference, as this field thrives on genuine motivation and connection.
Demonstrate Relevant Experience:When listing your experience, focus on any internships, volunteer roles, or temporary positions you've had in social work or related fields. Those skills are gold! Think about situations where you helped individuals or communities, and don't forget to mention any relevant certifications, like safeguarding or mental health first aid.
Keep It Concise and Relevant:Remember, for a temporary role, hiring managers want to see how you fit in and can hit the ground running. Keep your CV clear and to the point, showcasing only the experience that really matters for the role at Kirklees Metropolitan Council. We recommend a two-page limit – make every word count!
Emphasise Flexibility and Adaptability:Considering this is a temporary position, it's vital to show you can adapt to new environments quickly. In your application, highlight any past experiences where you had to adjust to different teams or roles smoothly. This shows you understand the nature of temporary work and are ready for the challenge!
How to prepare for a job interview at Kirklees Metropolitan Council
✨Sharpen Your Empathy Skills
In social work, it's all about understanding and connecting with people from diverse backgrounds. Make sure to prepare some examples from your experience where you've demonstrated empathy and resilience. Practising active listening techniques can help you articulate your approach during the interview with Kirklees Metropolitan Council.
✨Know Your Frameworks
Familiarise yourself with key social work theories and frameworks, like the ecological systems theory or person-centred approaches. These concepts might pop up during your interview for the temporary Business Support Assistant role at Kirklees Metropolitan Council, so it's good to have a couple of insights ready to share.
✨Highlight Flexibility and Adaptability
Since this is a temporary position, showcasing your flexibility is key. Be prepared to discuss past experiences where you quickly adapted to new environments or changing client needs, which is crucial in the dynamic world of social work.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions that test your decision-making skills and ethical judgement. Think about how you would handle specific challenges you might face in the field. Having a clear structure for your answers will show Kirklees Metropolitan Council that you can think critically and act effectively under pressure.
