At a Glance
- Tasks: Provide essential admin support to social care professionals and help make a difference in the community.
- Company: Join Wakefield Council, dedicated to improving citizens' lives.
- Benefits: Competitive salary, generous holiday, hybrid working, and extensive training opportunities.
- Other info: Enjoy discounts on transport, leisure facilities, and a supportive work-life balance.
- Why this job: Be part of a team that values your contribution and supports your career growth.
- Qualifications: 4 GCSEs at grade C or above, or relevant experience.
The predicted salary is between 26824 - 28142 £ per year.
Are you passionate about making a difference to our citizens and the district that they reside in? Then, we have an exciting opportunity for you to join our Team.
About the Role:
We are seeking to appoint a full time Co-ordination Support Officer to play a vital role in Adult Social Care providing administration support to social care professionals.
Key Responsibilities:
- Excellent IT skills including Microsoft Word, Outlook, Excel and the ability to learn new IT systems quickly and input data accurately.
- Minute taking responsibilities, or a willingness to learn.
What will be expected from me?
- Knowledge and understanding of administration processes.
- An excellent telephone manner with good customer service skills.
- Great team working skills with excellent organisational and time management skills.
Essential requirements:
- 4 GCSE “C” or above grades, or equivalent including Maths and English or experience of role or equivalent role.
What can I expect?
- A competitive salary.
- Generous holiday entitlement with the option to buy up to 10 extra days of annual leave.
- Hybrid working (subject to role suitability).
- Access to high-quality training programs to advance your career to the next level.
We are committed to supporting the wellbeing of our staff. We recognise that resilient teams need good work life balance as well as supportive leadership.
Discounted and subsidised public transport (Arriva Bus Annual Travel Ticket, Northern Trains Limited (NTL), MetroCard).
Local Government Pension Scheme (LGPS) and a Shared Cost Additional Voluntary Contributions (AVC) scheme providing a tax efficient way to increase our pension.
Great range of benefits including an Employee Assistant Programme, discounted membership to our excellent leisure facilities with free 12 weeks exercise program, discounts for a range of retail, entertainment, health and leisure providers, a cycle to work scheme, and many more.
Want to know more?
If you would like to know more about the role, the recruitment process or working for Wakefield Council, feel free to contact:
Name: Annette Russell
Tel: 07917232243
E-mail: arussell@wakefield.gov.uk
Company: Wakefield Council
Salary: Grade 5 SCP 8 £26,824 – SCP 11 £28,142
Location: Pontefract, West Yorkshire
Sector: Health and Social Care
Job Role: Support Worker
Co-ordination Support Officer in Pontefract employer: Kirklees Metropolitan Council
Wakefield Council is an exceptional employer dedicated to making a positive impact on the community and its citizens. With a strong focus on employee wellbeing, we offer generous holiday entitlements, hybrid working options, and access to high-quality training programmes that foster career advancement. Our supportive work culture, combined with a range of benefits including discounted public transport and leisure facilities, makes Pontefract an ideal location for those seeking meaningful and rewarding employment in Adult Social Care.
Contact Details:
Kirklees Metropolitan Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Co-ordination Support Officer in Pontefract
✨Tip Number 1
Get to know the company! Research Wakefield Council and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in making a difference in the community.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with social care professionals and citizens, having a great telephone manner is key. Try role-playing common scenarios with friends or family to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events related to health and social care. This can give you insider knowledge about the role and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and making a positive impact in the district.
We think you need these skills to ace Co-ordination Support Officer in Pontefract
Some tips for your application 🫡
Show Your Passion:Make sure to express your enthusiasm for making a difference in the community. We want to see that you genuinely care about the role and how it impacts citizens.
Tailor Your CV:Customise your CV to highlight relevant skills, especially your IT proficiency and any experience in administration. We love seeing how your background aligns with what we need!
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at Kirklees Metropolitan Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Co-ordination Support Officer. Familiarise yourself with the key tasks like administration support and minute taking. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your IT Skills
Since excellent IT skills are essential for this position, be prepared to discuss your experience with Microsoft Word, Outlook, and Excel. If you have examples of how you've used these tools effectively in previous roles, share them! It’ll highlight your capability to learn new systems quickly.
✨Demonstrate Your Customer Service Skills
With an excellent telephone manner being crucial, practice how you would handle common customer service scenarios. Think about how you can convey empathy and professionalism over the phone, as this will be key in your interactions with citizens and social care professionals.
✨Emphasise Teamwork and Organisation
This role requires great team working skills and excellent organisational abilities. Prepare examples from your past experiences where you successfully collaborated with others or managed your time effectively. This will show that you can thrive in a team environment and handle multiple tasks efficiently.
