At a Glance
- Tasks: Support families at Best Start Family Hubs through engagement and event delivery.
- Company: Join Westmorland and Furness Council, a supportive community-focused organisation.
- Benefits: Enjoy a competitive salary, generous leave, and great perks.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real difference in families' lives while developing your skills.
- Qualifications: Strong communication skills and experience with Microsoft applications required.
The predicted salary is between 26403 - 26824 £ per year.
An exciting opportunity has arisen for Information Advice & Support Officers to support the day to day running of the Best Start Family Hubs; engaging with families and visitors to the hubs, record keeping, collating and presenting data, managing mailboxes, room bookings and supporting the delivery of events.
We are looking for enthusiastic, innovative and self‑motivated individuals to provide assistance in the day to day running of the hub sites.
Who we are looking for
- Individuals with strong people skills, including negotiation and excellent communication skills, both written, face‑to‑face and over Teams.
- Someone with knowledge and experience of Microsoft applications, case management systems and financial systems.
- The ability to prioritise and manage work effectively, and be comfortable working both independently and as part of a team.
- Experience of collaborating across teams and partners.
This role requires an enhanced DBS check with a Children’s Barred List check. Please note this role involves working in regulated activity with Children.
What can we offer you
Working at Westmorland and Furness Council you will receive a variety of benefits, including a competitive pension scheme, enhanced annual leave allowance and other various perks and discounts schemes.
If you are interested in this opportunity and would like to have an informal chat to find out more, please contact Gayle Morre, Family Hub Manager email gayle.moore@cumbria.gov.uk.
Family Hub Information Advice & Support Officer WMF2983e in Penrith employer: Kirklees Metropolitan Council
Westmorland and Furness Council is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture where innovation and collaboration thrive. Employees benefit from a competitive pension scheme, enhanced annual leave, and various perks, all while making a meaningful impact in the community through their work with families in the Best Start Family Hubs. Located in the picturesque Penrith, Cumbria, this role provides unique opportunities for personal and professional growth in the health and social care sector.
Contact Details:
Kirklees Metropolitan Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Family Hub Information Advice & Support Officer WMF2983e in Penrith
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Kirklees Metropolitan Council.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Kirklees Metropolitan Council!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Kirklees Metropolitan Council, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Kirklees Metropolitan Council or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Family Hub Information Advice & Support Officer WMF2983e in Penrith
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Kirklees Metropolitan Council:Before hitting send, make sure to tailor your application specifically to Kirklees Metropolitan Council! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Kirklees Metropolitan Council
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
