At a Glance
- Tasks: Lead and transform in-house repairs and maintenance services for 9,000 homes.
- Company: Join North Yorkshire Council, a supportive and collaborative environment.
- Benefits: Competitive salary, pension scheme, gym discounts, and wellbeing support.
- Other info: Opportunity for career growth and to shape the future of housing services.
- Why this job: Make a real impact on housing services and drive positive change.
- Qualifications: Extensive experience in housing repairs and strong leadership skills.
The predicted salary is between 69228 - 78018 £ per year.
We are seeking an exceptional and experienced leader to join our Housing service as Head of In-House Repairs and Maintenance. This is a pivotal senior role where you will work closely with the Assistant Director of Housing and wider leadership team to drive forward a significant service improvement and transformation programme. You will play a key part in shaping the future of our housing services following local government reorganisation, ensuring we deliver high-quality, customer-focused repairs and maintenance services across our housing stock.
Leading a large, geographically dispersed workforce of 140+ in-house trade colleagues, you will be responsible for delivering responsive repairs, planned maintenance and capital improvements to approximately 9,000 homes, including general needs, independent living and temporary accommodation. At the heart of this role is a commitment to putting tenants first – driving performance, learning from feedback and complaints, and embedding a culture of continuous improvement. This role will require travel across the county.
Key Responsibilities
- Strategic Leadership
- Provide strategic direction for in-house repairs and maintenance services
- Lead on the development and delivery of revenue and capital work programmes
- Support delivery of the council’s Housing Improvement Plan and asset strategies
- Contribute to wider housing strategy, transformation programmes and organisational priorities
- Deputise for the Assistant Director Housing as required
- Service Delivery
- Ensure high‑quality, cost‑effective responsive repairs and planned maintenance services
- Oversee delivery of key workstreams including:
- Responsive repairs (including out‑of‑hours)
- Planned maintenance programmes
- Empty homes refurbishment
- Decent Homes capital works
- Lead the delivery of adaptations to support vulnerable and disabled tenants
- Performance & Transformation
- Drive service improvement and performance management across all areas
- Embed a strong customer‑focused, results‑driven culture
- Lead change initiatives, including business case development for service improvements
- Use data, insight and customer feedback to improve outcomes
- People & Resource Management
- Lead, manage and develop a team of managers and technical specialists
- Ensure staff wellbeing, engagement and development
- Hold responsibility for significant revenue and capital budgets
- Ensure effective financial management and value for money
- Oversee health and safety compliance, including CDM regulations
- Partnerships & Stakeholder Engagement
- Build strong relationships with internal teams, partners and external stakeholders
- Work collaboratively across services to deliver integrated housing outcomes
- Represent the council at local, regional and national forums
About You
We are looking for a strategic, driven and collaborative leader with significant experience in housing repairs, maintenance or construction within a local government or similar environment.
Essential Skills and Experience
- Extensive knowledge of housing repairs, maintenance and construction
- Strong understanding of landlord compliance and regulatory requirements
- Proven experience of leading large, complex services and teams
- Demonstrable experience of managing significant budgets and resources
- Track record of driving service improvement and cultural change
- Strong leadership, communication and stakeholder management skills
- Experience of developing strategies, policies and service delivery models
Why Join Us?
- A supportive and collaborative teaching environment
- Teacher’s Pension Scheme
- Discounted Gym memberships at various gyms across the county
- Enjoy a wide range of discounts at hundreds of popular high‑street and online retailers
- And more: Additional wellbeing support, employee assistance, and development opportunities.
Apply Now
If you are a forward‑thinking leader passionate about delivering excellent housing services and driving transformation, we would love to hear from you. For an information conversation about the role please contact Andrew Rowe via email on Andrew.Rowe@northyorks.gov.uk
Key dates
- Closing Date: Sunday 12th July 2026
- Interview Date: W/C 20th July 2026
Key Documents
- Company: North Yorkshire Council
- Salary: £69,228 – £78,018
- Location: Northallerton, North Yorkshire
- Sector: Corporate Services
- Sector: Corporate Management Team
- Sector: Housing
- Job Role: Head of Service
Head of In-House Repairs and Maintenance in Northallerton employer: Kirklees Metropolitan Council
North Yorkshire Council is an exceptional employer that prioritises a supportive and collaborative work environment, particularly for those in leadership roles like the Head of In-House Repairs and Maintenance. With a strong commitment to employee wellbeing, professional development opportunities, and a focus on delivering high-quality housing services, you will be part of a transformative journey that directly impacts the community. Located in Northallerton, you will enjoy access to various local amenities and discounts, making it an attractive place to work.
Contact Details:
Kirklees Metropolitan Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of In-House Repairs and Maintenance in Northallerton
✨Dive into Local Government Events
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We think you need these skills to ace Head of In-House Repairs and Maintenance in Northallerton
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Kirklees Metropolitan Council and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Kirklees Metropolitan Council
✨Get to Know Public Sector Values
Before your interview with Kirklees Metropolitan Council, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
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Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Kirklees Metropolitan Council.
