At a Glance
- Tasks: Assist customers with queries and provide efficient service while learning on the job.
- Company: Join the friendly team at Mansfield District Council, dedicated to community support.
- Benefits: Gain valuable experience, mentorship, and a Level 3 Business Administration qualification.
- Other info: Flexible working between the Civic Centre and home, with great growth opportunities.
- Why this job: Kickstart your career with hands-on training and a supportive work environment.
- Qualifications: Enthusiasm, communication skills, and a willingness to learn.
The predicted salary is between 14 - 15 £ per hour.
The Council’s Revenue and Benefits team are looking for an enthusiastic, motivated and hardworking person to join us as an apprentice. Do you have the confidence and communication skills to provide a friendly, helpful and efficient service? Are you keen to learn and develop your own skills through the apprenticeship and also through the supervision and guidance of the team? Would you enjoy talking to customers and assisting them with their queries? If the answer is yes to the above then submit your application now!
Our friendly team are keen to work with the successful candidate and you will have a workplace mentor to guide and support you throughout. The role will include some time working at the Civic Centre on Chesterfield Road in Mansfield, and some time working from home. You will undertake the level 3 Business Administration Apprenticeship with West Nottinghamshire College.
Closing date: 26 July 2026
Interview date: 12 August 2026
Company: Mansfield District Council
Salary: National Minimum Wage rate
Location: Mansfield, Nottinghamshire
Sector: Corporate Services, Administration, Finance
Job Role: Apprenticeship
Revenues and Benefits Apprentice in Mansfield employer: Kirklees Metropolitan Council
Mansfield District Council is an excellent employer, offering a supportive and friendly work environment where apprentices can thrive. With dedicated mentorship and opportunities for personal and professional growth through the level 3 Business Administration Apprenticeship, employees are encouraged to develop their skills while contributing to the community. The hybrid working model, combining time at the Civic Centre and remote work, provides flexibility that enhances work-life balance.
Contact Details:
Kirklees Metropolitan Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Revenues and Benefits Apprentice in Mansfield
✨Get Involved with Campus Recruitment Events
Apprenticeships in banking and financial services often come through campus recruitment days. Keep an eye out for events hosted by your university or local banks, as these can be golden opportunities for us to meet recruiters face-to-face and make a great first impression.
✨Engage with Professional Bodies
Join organisations like the Institute of Chartered Accountants or the Chartered Institute of Banking. These memberships can provide valuable resources and networking opportunities, plus, they often have dedicated sections for apprenticeships and early-career roles that can point us in the right direction.
✨Follow the Right Companies on Social Media
Banks and financial services firms love to share their stories on social media! Follow companies like Kirklees Metropolitan Council to keep up with their latest apprenticeship opportunities and insider news. Engaging with their posts could give us an edge when it comes to the application.
✨Utilise Your University’s Career Service
Your university's career service is a treasure trove of information for apprenticeships in banking. They often have connections to employers like Kirklees Metropolitan Council, so don't hesitate to tap into their resources and advice!
We think you need these skills to ace Revenues and Benefits Apprentice in Mansfield
Some tips for your application 🫡
Show Off Your Maths Skills:In the banking and financial services sector, being good with numbers is a must! Make sure to highlight any relevant maths qualifications or experience in your application, as well as any projects or coursework that demonstrate your analytical skills.
Emphasise Your Willingness to Learn:As this is an apprenticeship, companies like Kirklees Metropolitan Council want to see your enthusiasm for the industry and your eagerness to learn. In your cover letter, chat about why you’re interested in banking and any specific areas you’re excited to explore. Show them that you’re ready to soak up knowledge like a sponge!
Highlight Relevant Experience (Even If It's Limited):Whether it's a part-time job, volunteer experience, or even a school project, mention any relevant experience related to banking or finance. This could include customer service roles or any projects where you handled budgeting. We’re all about showing how you can apply your skills, even if they’re from unconventional backgrounds.
Tailor Your CV for Impact:Make sure your CV isn’t just a list of duties. Tailor it to reflect skills that appeal to financial services, like attention to detail and communication skills. Don’t forget to keep it clear and concise, showing how you’re a perfect fit for the apprenticeship at Kirklees Metropolitan Council!
How to prepare for a job interview at Kirklees Metropolitan Council
✨Brush Up on Financial Principles
Since you're diving into the banking and financial sector with an apprenticeship, it’s crucial to familiarise yourself with key concepts like interest rates, investment strategies, and basic financial accounting. Make sure you can share your understanding of these principles during the interview, as they'll likely pop up in practical scenarios.
✨Be Ready for Scenario-Based Questions
In the world of banking, interviewers love to throw real-world scenarios at you. Prepare for questions that ask how you'd handle customer inquiries or solve financial challenges. Practising these types of situational responses can really showcase your problem-solving skills and customer service abilities, both of which are essential in this field.
✨Show Your Eagerness to Learn
As an apprenticeship candidate, what's going to set you apart is your motivation to learn and grow in the role. Be sure to express your excitement about entering the banking world and highlight any steps you've already taken to educate yourself, whether through courses, workshops, or relevant hobbies.
✨Prepare Your Questions About Company Culture
When interviewing with Kirklees Metropolitan Council, don’t shy away from asking about their company culture and training programmes for apprentices. This shows that you're not only focused on the role but also interested in how you'll fit within the team, which is a major factor for your future success in the apprenticeship.