At a Glance
- Tasks: Ensure smooth theatre operations and deliver exceptional experiences during performances.
- Company: Join the vibrant Mansfield Palace Theatre team at the heart of cultural entertainment.
- Benefits: Competitive pay, supportive team environment, and opportunities for professional development.
- Other info: Flexible hours including evenings and weekends, perfect for students seeking dynamic work.
- Why this job: Be part of live entertainment and create memorable moments for audiences.
- Qualifications: Experience in customer service or event management with strong leadership skills.
The predicted salary is between 13201 - 14071 £ per year.
Mansfield Palace Theatre is looking for an enthusiastic and dedicated Duty Manager to join our Front of House team. If you’re passionate about live entertainment and thrive in a busy, customer-focused environment, we’d love to hear from you!
About the Role:
As a Duty Manager, you’ll be responsible for ensuring the smooth and safe running of the theatre during performances and events. You’ll supervise front-of-house operations, lead our friendly team of staff and volunteers, and help deliver an exceptional experience for all visitors. You will act as the main point of contact for customers, performers and contractors. You will also be responsible for managing stock and ordering, cellar management and general building maintenance.
About You:
You must have experience in customer service, hospitality or venue/event management, with a friendly, confident outlook and be an excellent communicator, able to lead a team with professionalism and enthusiasm. You will be required to work flexibly to include evenings, weekends and bank holidays including the Christmas period.
We Offer:
In return we offer a supportive and welcoming team environment, competitive pay and employee benefits, the opportunity for professional development and the chance to work at the heart of Mansfield’s cultural scene.
Please note that the 18.5 contracted hours per week are annualised. Working hours may vary from week to week, and you may be scheduled to work up to five days per week between 8:00am and 12:00am (midnight). Rotas are issued on a monthly basis and are subject to change according to business needs.
If you’re passionate about theatre and love creating memorable experiences for audiences, we’d love to welcome you to our team.
Duty Manager in Mansfield employer: Kirklees Metropolitan Council
Kirklees Metropolitan Council is an excellent employer, offering a supportive and flexible work environment for Childcare Lawyers in Northallerton. With hybrid working options and a strong commitment to employee growth, the council fosters a culture of collaboration and professional development, making it an ideal place for those passionate about making a meaningful impact in children's services.
Contact Details:
Kirklees Metropolitan Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager in Mansfield
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Kirklees Metropolitan Council and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Duty Manager in Mansfield
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Kirklees Metropolitan Council that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Kirklees Metropolitan Council.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Kirklees Metropolitan Council get a sense of who you are beyond your experience!
How to prepare for a job interview at Kirklees Metropolitan Council
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Kirklees Metropolitan Council and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
