At a Glance
- Tasks: Join our Licensing Team to provide advice and process applications in a fast-paced environment.
- Company: Ashfield District Council, a supportive workplace with a focus on team collaboration.
- Benefits: Competitive salary, hybrid working, and opportunities for career growth.
- Other info: Great opportunity for those eager to grow and build a career.
- Why this job: Make a positive impact while developing your skills in a dynamic role.
- Qualifications: Customer service experience is a plus; willingness to learn is essential.
The predicted salary is between 28598 - 31022 £ per year.
We are looking for two new members to join our Licensing Team, based at the Council Offices in Kirkby-in-Ashfield, Nottinghamshire with the roles being hybrid. Ashfield is easily accessible by the A38 and M1, and by bus and by train, with Mansfield and Nottingham very close by.
The Licensing functions we cover relate to:
- Taxi Licensing
- Licensing Act 2003 (alcohol, entertainment and late-night refreshment)
- Street Trading Consents
- Scrap Metal Dealers
- Charitable Collections
- Pavement Licences
- Gambling Act 2005
Your role will be to provide licensing related advice by way of email, telephone and on occasions face-to-face meetings with the general public, licence holders and a wide range of stakeholders; and to review and process applications and issue licences. You will also handle complaints about licence holders, carry out vetting checks of applicants and existing licence holders, and assist your colleagues in the Licensing Team with the general day-to-day activities of the Service.
Knowledge of licensing legislation or experience of working in a regulatory role would be desirable. However, experience of working in a busy customer service / administrative role would also be helpful. If you do not have such experience, but you are willing to be trained, willing to learn, willing to take advice, willing to work hard, and hungry to make a positive difference to your life and the lives of others, that is just as important to us, as we want to find the right people for our Team who can grow their talents and over time build a career with us.
For an informal discussion, please contact Julian Alison, Licensing Manager: 07989 531419.
Closing date: 21 June 2026
Company: Ashfield District Council
Salary: £28,598 – £31,022 per annum (pay award pending)
Location: Sutton-In-Ashfield, Nottinghamshire
Sector: Corporate Services
Job Role: Officer
Licensing Technical Compliance Officer employer: Kirklees Metropolitan Council
Ashfield District Council is an excellent employer that fosters a supportive and collaborative work culture, ideal for those looking to make a meaningful impact in their community. With hybrid working options and a focus on employee growth, we provide comprehensive training and development opportunities, ensuring that our team members can thrive in their roles while enjoying the benefits of a balanced work-life environment. Located in the accessible and vibrant area of Kirkby-in-Ashfield, our team enjoys the advantages of a dynamic workplace where every contribution is valued.
Contact Details:
Kirklees Metropolitan Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Licensing Technical Compliance Officer
✨Tip Number 1
Get to know the company and its values! Before your interview, do a bit of research on Ashfield District Council and their Licensing Team. Understanding their mission and how they operate will help you tailor your responses and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to licensing and customer service. Think about examples from your past experiences where you've demonstrated problem-solving skills or worked well in a team. This will help you feel more confident when it’s your turn to shine!
✨Tip Number 3
Show off your personality! The job description mentions a sense of humour and the ability to stay calm under pressure. Don’t be afraid to let your personality shine through during the interview. It’s not just about qualifications; they want to see if you’ll fit in with the team!
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly through our site. This way, you can ensure your application gets the attention it deserves, and you’ll have access to any additional resources we provide to help you succeed in the hiring process.
We think you need these skills to ace Licensing Technical Compliance Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Licensing Team's needs. Use keywords from the job description to show that you understand what we're looking for.
Show Your Enthusiasm:Let your passion shine through! We want to see that you're eager to learn and grow within our team. Share examples of how you've tackled challenges in the past and how you can bring that same energy to our Licensing Team.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. Make sure your key points stand out, as we’ll be reading through many applications!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Kirklees Metropolitan Council
✨Know Your Licensing Legislation
Brush up on the key licensing laws relevant to the role, like the Licensing Act 2003 and the Gambling Act 2005. Being able to discuss these confidently will show your commitment and understanding of the job.
✨Showcase Your Customer Service Skills
Since the role involves interacting with the public and stakeholders, prepare examples from your past experiences where you’ve successfully handled customer queries or complaints. This will demonstrate your ability to remain calm and professional in a fast-paced environment.
✨Demonstrate Team Spirit
The job requires working closely with colleagues, so be ready to talk about how you’ve collaborated in previous roles. Highlight instances where you’ve supported team members or contributed to group success.
✨Be Ready to Problem-Solve
Think of scenarios where you’ve had to think on your feet and find solutions quickly. Prepare to discuss these during the interview to showcase your critical thinking skills and adaptability.
